Commercial Lines Claims Specialist

• Top 100 Agency for 2025

• Best Agencies to Work for in 2024 by the Insurance Journal

• Big “I” Best Practices Agency in 2023​

• Annual bonus eligibility

• No weekends required - great work/life balance

• 3+ weeks of Paid Time Off

• 8 Paid Company Holidays

We are looking for someone who will

• Manage the claims reporting process for agency clients.

• Report claims to the appropriate carrier and maintain records in the agency management system by documenting claim actions in accordance with established procedures.

• Follow up on claim to obtain the specific adjuster and claim number relevant to the reported loss. Notify appropriate parties when a claim is processed with carrier, providing accurate and timely claim information.

• Continuously monitor claims until claims are closed by the insurance carrier. Report any potential issues with a claim to the client's Account Manager and Producer, escalating to management as needed.

• Prepare reports by collecting and summarizing information as requested by management.

Why Join AAA Club Alliance and the Energy Insurance team?

• A base rate of $20.00 to $25.00/hour, depending on experience and geographic location.

• Annual bonus potential

Do you have what it takes?

• Minimum of 2 years experience handling claimsfor Commercial Insurance - general liability, workers compensation, commercial auto, etc.

• Strong communication skills (both verbal and written) and attention to detail

• Strong time management skills

• Ability to obtain property and casualty license within 60 days of hire

Full time Associates are offered a comprehensive benefits package that includes:

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE! Check out our for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category:

Insurance