Clinic Coordinator - (Mon-Fri 11 : 30am-8pm)

Clinic Coordinator

Location : 450 Brookline Ave, Boston, MA 02215

Category : Administration Support / Customer Service

Employment Type : full time

Clinic Coordinators demonstrate the values and mission of Dana-Farber everyday by providing expert compassionate care to our patients with cancer.

Responsibilities :

Create an exceptional patient experience by delivering outstanding customer service throughout the check in and check out process.

Manage complex scheduling to meet patient needs.

Act as a liaison for patients, families and providers.

Respond to emergent and compliance matters with creative problem solving and critical thinking.

Qualifications

Bachelor’s degree preferred.

0 - 1 year experience in a customer service setting.

Proficiency in technology and complex computer systems required.

Ability to work in a fast paced and complex clinical environment.

Professional Growth :

The Clinic Coordinator position may lead to career opportunities in administrative, team lead, and management roles. Dana-Farber is committed to offering a variety of personal, professional, and leadership development opportunities to all members of its workforce to meet the everchanging needs of our workforce and our industry.

Well-Being and Benefits

Health, Dental and Vision Insurance

Time Off

Family & Child Care Benefits and Resources

Retirement Programs

Life Insurance

Short Term Disability

Health Savings Account

Flexible Spending Account

Transportation

LGBTQ+

Our Benefits Partners Include :

Harvard Pilgram Health Care

Delta Dental

Eye Med

Fidelity Investments

Sentinel Benefits Group

Prudential

Voya Financial

TIAA

Care.com

Edukate

Headspace

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

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