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Operations Manager
Operations ManagerDelaware North • Miami, FL, US
Operations Manager

Operations Manager

Delaware North • Miami, FL, US
[job_card.variable_days_ago]
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  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Job Description

The opportunity

Delaware North Sportservice is searching for a Director of Hospitality to join our team at Miami Freedom Park in Miami, Florida. As a Director of Hospitality, you will be a food and beverage operations leader responsible for training and developing your team, managing people, processes, budgets, and expenses effectively, and delivering quality service to guests.

Pay

Minimum – Anticipated Maximum Base Salary : $110,600 - $139,300 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer :

  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and / or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

  • Assist in establishing and implementing current and long-term objectives, plans and policies, and budget
  • Build and maintain healthy relationships with license partners and maintain positive guest relations, ensuring enjoyable and memorable experiences
  • Supervise and coordinate the activities of unit management and oversee the supervision of team members, and ensure company policy and procedures are followed
  • Oversee the recommendation and creation of prices and portions for products and services within the approved profit plan
  • Ensure compliance with federal, state, and local regulations regarding liquor, sanitation, payroll, and employment
  • More about you

  • A Bachelor’s degree in hospitality, hotel management, business, or related field,  or equivalent experience
  • Minimum four years’ experience in food & beverage, hospitality, or similar management role
  • Entrepreneurial skills and skills in financial management and budgeting
  • Ability to coach and mentor a diverse workforce, working independently and as part of a team
  • Organizational and time management skills, as well as written, verbal, and interpersonal communication skills
  • Proven experience in providing excellent customer service
  • Who we are

    Inter Miami CF is Major League Soccer’s premier South Florida club, known for its passionate fanbase and world-class game day experience. Delaware North is proud to operate all food and beverage services at the venue, from premium dining to concessions, offering an exciting environment to be part of the action both on and off the field.

    Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy : a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

    Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

    Together, we’re shaping the future of hospitality — come grow with us!

    Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

    $110,600 - $139,300 / year

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