Talent.com
Member Service Representative
Member Service RepresentativePlanet Fitness Montgomery • Montgomery, IL, US
Member Service Representative

Member Service Representative

Planet Fitness Montgomery • Montgomery, IL, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential.

We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Why Planet Fitness?

Each of our employees receive :

  • Complimentary Black Card Membership
  • Company Facilitated Training
  • Advancement Opportunities
  • Rewards and Recognition Programs

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including :
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

    • Qualifications / Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent required.
  • Must be 18 years of age or older.

    • Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club.
  • Will occasionally encounter cleaning chemicals during shift.

    • Pay & Benefits

  • Potential of up to three raises per year
  • Great career advancement opportunities
  • Insurance benefits for full time staff
  • 401k benefits based upon eligibility
    • [job_alerts.create_a_job]

    Member Service Representative • Montgomery, IL, US

    [internal_linking.similar_jobs]
    Member Service Representative

    Member Service Representative

    Planet Fitness West Dundee • West Dundee, IL, US
    [job_card.full_time]
    At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle.Our goal is to assist our members and our employees to reach their full potential.We are...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Member Service Representative (St Charles)

    Member Service Representative (St Charles)

    Planet Fitness St. Charles • Saint Charles, IL, US
    [job_card.full_time]
    At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle.Our goal is to assist our members and our employees to reach their full potential.We are...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Member Service Representative

    Member Service Representative

    Planet Fitness Aurora • Aurora, IL, US
    [job_card.full_time]
    At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle.Our goal is to assist our members and our employees to reach their full potential.We are...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Member Services Representative

    Member Services Representative

    Planet Fitness • Elgin, IL, US
    [job_card.full_time]
    At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle.Our goal is to assist our members and our employees to reach their full potential.We are...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Technician

    Service Technician

    Fairbanks Scales • Channahon, IL, US
    [job_card.full_time]
    We stand behind every scale we have manufactured since 1830.How many companies can say that? If getting the job done right the first time matters to you, and standing behind your work just means mo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    Emagine Entertainment • Batavia, IL, US
    [job_card.full_time]
    The Team Member enhances the theater experience by providing universal coverage and assistance to Emagine guests through identifying and recommending appropriate products, solutions and services th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Member Service Representative

    Member Service Representative

    Planet Fitness Plainfield • Plainfield, IL, US
    [job_card.full_time]
    At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle.Our goal is to assist our members and our employees to reach their full potential.We are...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Member Service Representative (Part-time)

    Member Service Representative (Part-time)

    Corporate America Family Credit Union • Warrenville, IL, US
    [job_card.part_time]
    Corporate America Family Credit Union.Assist Branch Manager in controlling delinquency and negative shares.Duties must be accomplished in compliance with federal and state laws and in accordance wi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Member Service Rep- Part time Overnight

    Member Service Rep- Part time Overnight

    Planet Fitness - Fitton Clubs • Yorkville, IL, US
    [job_card.part_time]
    Sunday 1130PM-5AM,Monday 1130PM-6AM & Wednesday-Thursday 1130PM-6AM.We are searching for a motivated.As a member of our staff, you will be responsible for the overall cleanliness of all areas o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member - $15.25 / hr.

    Team Member - $15.25 / hr.

    Portillos Hot Dogs, LLC • Oswego, IL, US
    [job_card.full_time]
    Do you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff? At Portillo’s, we’re looking for crew members to join o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Member Service Representative

    Member Service Representative

    Planet Fitness Elgin • Elgin, IL, US
    [job_card.full_time]
    At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle.Our goal is to assist our members and our employees to reach their full potential.We are...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Prep - Team Member

    Prep - Team Member

    Dave's Hot Chicken Briarwood Retail Center#1178 • Algonquin, IL, US
    [job_card.full_time]
    The Team Member is responsible and accountable for performing specific tasks and duties assigned within the Restaurant including Guest Service, Food prep, Restaurant Cleanliness and Teamwork.The Te...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    Steak 'n Shake Aurora • Aurora, IL, US
    [job_card.full_time]
    Team Member – Steak ’n Shake - .More Than a Job – Be Part of the Steak ’n Shake Legacy.At Steak ’n Shake, being a Team Member means more than serving fresh burger...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Guest Service Specialist – BWW

    Guest Service Specialist – BWW

    Buffalo Wild Wings • Morris, IL, US
    [job_card.part_time]
    In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives.At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of you...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Overnight Member Services Representative

    Overnight Member Services Representative

    Planet Fitness West Dundee • West Dundee, IL, US
    [job_card.full_time]
    At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle.Our goal is to assist our members and our employees to reach their full potential.We are...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    Steak 'n Shake Batavia • Batavia, IL, US
    [job_card.full_time]
    Team Member – Steak ’n Shake - .More Than a Job – Be Part of the Steak ’n Shake Legacy.At Steak ’n Shake, being a Team Member means more than serving fresh burger...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    Panmel Inc • Aurora, IL, US
    [job_card.full_time]
    The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures.Thi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    Steak 'n Shake Elgin • Elgin, IL, US
    [job_card.full_time]
    Team Member – Steak ’n Shake - .More Than a Job – Be Part of the Steak ’n Shake Legacy.At Steak ’n Shake, being a Team Member means more than serving fresh burger...[show_more]
    [last_updated.last_updated_30] • [promoted]