Sr Partner Manager - 325_2-9030

Senior Partner Manager - Hyperscalers

Sinch is pioneering the way the world communicates. More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation!

We are seeking a highly organized and relationship-driven Senior Partner Manager - Hyperscalers to serve as the primary liaison between our Hyperscaler partners (e.g., Google, AWS, Microsoft) and internal sales teams. In this role, you will qualify and manage partner opportunities (co-sell, resale, referral), coordinate seamless sales handoffs, and provide tailored support based on partner maturity and needs. The ideal candidate excels at building trusted relationships, managing multiple priorities, and driving partner engagement that fuels revenue growth. This role will play a key part in ensuring high-quality sales, optimizing partner collaboration, and enabling scalable success across our partner / channel ecosystem.

Your Impact & Responsibilities

Serve as the day-to-day contact for assigned Hyperscaler partners (Google, AWS, Microsoft), helping them navigate the joint sales process and supporting mutual success.

Qualify and triage partner-sourced opportunities from co-sell / resale / referral programs and marketplaces, routing to the appropriate Account Executive or managing the sales motion directly.

Ensure the smooth handoff of leads from partners to internal sales, maintaining transparency and alignment throughout the process using shared CRM and partner portal systems.

Build and maintain trusted relationships with key partner stakeholders, including Partner Development Managers and field sellers, providing timely updates and guidance.

Act as the primary point of contact for high-value partners, ensuring mutually beneficial relationships that contribute to both parties' success.

Collaborate with internal teams to optimize the Hyperscaler referral and co-sell motion, including managing our listings and strategy on partner marketplaces.

Track and report on partner pipeline, referral quality, and conversion metrics using CRM and Hyperscaler partner portals.

Assist in partner enablement activities to ensure Hyperscaler teams are knowledgeable and proficient in positioning our solutions.

Help identify opportunities for deeper partner engagement, upsell potential, or partner-led deal acceleration within the cloud ecosystem.

Requirements

Minimum of 5 years of experience in partner management, channel sales, or business development in the tech or SaaS space, with a proven track record managing strategic alliances with Hyperscalers like Google, Amazon, and Microsoft (GCP, AWS, Azure).

Direct experience working with Hyperscaler partner programs, co-sell motions, and marketplace listings.

Strong organizational skills and attention to detail, with the ability to manage complex workflows and sales handoffs.

Experience with Hyperscaler partner portals (e.g., AWS ACE, Microsoft Partner Center).

Self-starter with a collaborative mindset and a strong desire to drive mutual partner and customer success.

Bachelors degree preferred.

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey.