Billing Specialist I

JOB SUMMARY

Billing Specialist I will own the batch query process from invoicing and resolving invoicing errors to partnering with internal and external customers to identify and update account information. This is a critical billing function with high visibility within the organization as these billings impact various departments forecasting efforts, ability to accurately report numbers, and ensure customers can make timely payments.

DUTIES AND RESPONSIBILITIES

• Process daily batch queries for various billing types early in the morning to avoid system delays.
• Review the "Shipped Not Invoiced" report daily to resolve any sales orders that encounter invoicing errors during the batch query runs.
• Partner with IT to resolve any invoicing errors that the biller is unable to resolve independently.
• Maintain an accurate log of invoices and their respective submission status.
• Complete thorough review of invoices and accounts to identify submission procedures.
• Maintain customer account updates by efficiently managing the TeamDesk workflow tool and

partner with internal departments to get account updated in the ERP system.

SKILL REQUIREMENTS AND PERFORMANCE CRITERIA

Preferred Professional Skills

Public

Preferred Software Skills

Education

Associate degree or equivalent combination of experience and education

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