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Datacenter Technician
Datacenter TechnicianBrooksource • Plain City, Ohio, United States
Datacenter Technician

Datacenter Technician

Brooksource • Plain City, Ohio, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Position Overview :

Our Client is seeking a Technical Support Tech I professionals to support its data center operations team. This role provides hands-on technical support to end users, troubleshooting hardware, software, and networking issues in a high-paced environment. Candidates must follow standard operating procedures (SOPs), prioritize tasks efficiently, and be proactive in keeping busy while resolving tickets.

Key Responsibilities :

  • Troubleshoot and resolve hardware, software, and network issues
  • Document, track, and monitor issues to ensure timely resolution
  • Follow SOPs and escalate as needed
  • Maintain strong focus on priorities and workload balance

Qualifications :

  • Experience : 0–3 years in IT support or related field
  • Education : Associate’s degree in a relevant field preferred

    • Required Skills :

  • Deep hardware troubleshooting experience
  • Basic Linux and networking knowledge
  • Ability to follow SOPs and work independently

    • Preferred Experience :

  • Data center support
  • Geek Squad (Best Buy) or similar tech retail support experience
    • [job_alerts.create_a_job]

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