TAC EngineerVirtualVocations • Elgin, Illinois, United States
TAC Engineer
VirtualVocations • Elgin, Illinois, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a TAC Engineer to provide technical support to clients.
Key Responsibilities
Provide remote or on-site Level 2 technical support to clients through various communication channels
Manage assigned tickets and projects to ensure timely resolution and maintain updated client documentation
Perform preventative maintenance and troubleshooting on servers, workstations, and network systems
Required Qualifications
Associate's Degree or 3-5 years of equivalent technical experience
At least one industry certification or equivalent experience; MSP experience preferred
Strong understanding of IP networking and ability to troubleshoot hardware and software issues
Experience with Microsoft Windows Server, Microsoft 365, and Azure / Entra
Ability to work independently and collaboratively while managing multiple tasks
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