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Avaya Voice Engineer
Avaya Voice EngineerUIC Technical Services • Everett,WA,USA
Avaya Voice Engineer

Avaya Voice Engineer

UIC Technical Services • Everett,WA,USA
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Overview

Avaya Voice Engineer (PSTS-2025-24289) :

Bowhead seeks a Avaya Voice Engineer to provide Base Telecom Support at the Puget Sound, WA. The Telecom Mechanic effort will provide telecommunications operations and maintenance (O&M). This includes secure and reliable, classified and unclassified, voice and data services in support of Command, Control, Computer, Communications and Information (C4I) operations and exercises.

Responsibilities

Essential functions will include :

  • Operate and maintain government-owned  telephony switches (PBX) , including : Avaya Systems CM4.0
  • Perform : Troubleshooting and repair of switch issuesSoftware updates and patchingInstallation and configuration of switch hardwareDaily operation monitoringSupport for voicemail systems and IPE (Remote Intelligent Peripheral Equipment)
  • Utilize company vehicle to travel to remote locations weekly.
  • Ensure switch systems remain fully operational and compliant with DoD / Navy standards.
  • Other duties as assigned.

Qualifications

  • Education
  • Associate’s degree or higher in IT or Cybersecurity (preferred).Years of experience2 years of experience required. 5 years preferred.Prior experience within DoD networks.Required skills or certificationsAvaya Certified Support Specialist (ACSS) or equivalentNortel Meridian System Administration or equivalent IAT Level II (per DoD 8570.01-M)Cisco Certified Network Associate (CCNA) Red Hat Certified System Administrator (RHCSA) Microsoft Certified Solutions Associate (MCSA) or equivalentIntermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPointAbility to communicate effectively with all levels of employees and outside contacts
  • Targeted pay range is $36.44 / hr- 45.00 / hr based on interview and experience.

    Physical Demands :

  • Must be able to lift up to 50 pounds
  • Must be able to stand and walk for prolonged amounts of time
  • Must be able to twist, bend and squat periodically
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