Customer Support Consultant

A company is looking for a Customer Support Consultant (Remote Opportunity).

Key Responsibilities

Provide implementation and integration support including requirements analysis, system configuration, testing, training, and post-implementation support for PRISM users

Deliver high-quality advisory and support services to government contractors to ensure successful operation of the product suite

Collaborate with senior client leadership to define project goals, manage issues and risks, and ensure tasks are completed on target, on time, and on budget

Required Qualifications

Professional experience in consulting or training, preferably with a top consulting firm

Experience in government contractor functions such as proposal management, contract management, and / or procurement is preferable

BA or BS degree in a related field or equivalent experience

Proficient in Microsoft Excel, PowerPoint, and Word

Must be eligible for a security investigation and meet access requirements for classified information