Community Health Worker

Position Summary

The Community Health Worker (CHW) position is a non-clinician role that works with the primary care health team as a multi-disciplinary team member as a link / liaison between the community and the primary care practices also known at Advance Medical Homes (AMH). CHWs will be intentional on carrying out community in-reach- bringing the community voice into the clinical setting. CHWs are trusted community members that share similarities with the community members they serve. The CHW will focus on improving access to AMHs by providing culturally appropriate health education, navigating social services, facilitating communication, providing direct services (health screenings, basic first aid, mental health first aid, informal counseling, translation and interpretation services), and advocating for the needs of the Medicaid population.

Community Health Workers may directly assist members in improving their ability to improve their health by going to members in their communities and meeting them physically, mentally and socially. They also help design and implement systems to ensure members have access, knowledge, resources, and support from the Care Team.

Essential Functions

• Abide by CCNC Care Management department guidelines, CCNC company policies, and HIPAA regulations.
• Adhere to CCNC Privacy and Security policies to ensure that patient and company data is properly safeguarded.
• Understand and uphold CCNC Mission, Vision, and Values.
• Successfully complete and be able to demonstrate the CHW Core Competency Skills to include :

Communication

Qualifications

Knowledge, Skills, and Abilities

Working Conditions

10 lbs., and standing long periods of time while at community events