Quality & Safety Manager

Quality & Safety Manager

The Quality & Safety Manager provides strategic and technical leadership for the company's Quality and Safety Management programs. This role ensures compliance with customer requirements, ISO standards, OSHA regulations, and company policies while driving continuous improvement across all operations. The Quality & Safety Manager partners with leadership, vendors, and customers to deliver superior product quality and a safe working environment.

Primary Duties & Responsibilities

• Direct and oversee the Quality Management System (QMS) and Safety Management programs at the plant.
• Develop and execute strategies to achieve quality and safety objectives in alignment with company goals.
• Facilitate root cause analysis and corrective / preventative action (CAPA) to address quality or safety concerns.
• Lead continuous improvement initiatives by leveraging industry best practices and benchmarking.
• Oversee document management, calibration, internal assessments, supplier management, and employee training related to quality and safety.
• Drive accountability for resolving customer complaints, managing critical defects, and generating quality reports.
• Partner with suppliers and vendors to ensure quality expectations are achieved and maintained.
• Prepare and enforce health and safety policies to create a safe work culture.
• Conduct and oversee safety audits, workplace risk assessments, and safety training for employees.
• Investigate workplace accidents or incidents, identify root causes, and recommend prevention strategies.
• Manage and guide safety committees to ensure continuous focus on workplace health and safety.
• Collaborate with Sales, Production, Design, and Customer Service teams to ensure seamless communication of quality standards.
• Prepare and present reports, KPIs, and recommendations to executive leadership regarding quality and safety performance.
• Perform other related duties as needed to support organizational success.
• Perform all other duties as assigned.

Education & Experience

Required Skills / Abilities

Physical & Travel Requirements