Courier I

Job Description

Job Description

OMG, LLC is a first class, service oriented organization that delivers value and excellence to our customers while enhancing the community. As such, we strive to demonstrate the following : Excellence in all we do; “Can do” attitude; Teamwork; Openness in communication; Honesty, Integrity and Candor; Positive attitude; Excellent attendance record; Promptness and a Strong work ethic. Our reputation for the highest level of quality and service rests 100% on the efforts of our employees. In order to continue our growth and success, we must constantly look to add high-caliber individuals to our team.

Summary :

The employee in this position should be primarily focused on providing excellent customer service which requires the incumbent to adhere to a daily delivery schedule between the main location and satellite locations. This position will require delivery of lab specimens, medical records, x-rays, surgical equipment and / or mail. Communication between team members is critical due to the sensitive nature of some of these items. Must be capable of working in a fast paced environment and will be expected to uphold the Standards of Service and best practices developed by OMG.

Essential Duties and Responsibilities :

• Adhere to a timed and STAT delivery schedule and determine priority of STAT calls
• Maintain a log of STAT delivery and pick-up times
• Work closely with customers to meet their needs
• Maintain the cleanliness of the vehicle daily
• Perform a complete vehicle inspection report prior to every shift; reports are submitted to the manager daily
• Adhere to disaster recovery plan for continued business operations
• Adhere to HIPAA regulations in accordance with Federal Law
• Adhere to Standard Operating Procedures for site
• Adhere to the Standards of Excellence
• Perform miscellaneous duties as assigned by the Account Manager and / or Mail Operations Supervisor

Other Duties

Qualifications :

Physical Demands

OMG, LLC reserves the right to revise and alter this job description as needed.