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Install Operations Manager
Install Operations ManagerLanding • Austin, San Antonio, TX, US
Install Operations Manager

Install Operations Manager

Landing • Austin, San Antonio, TX, US
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  • [job_card.full_time]
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About Us :

  • At Landing, we are redefining home and setting a new standard of living, one apartment at a time.
  • As a member of our team, you'll join a dynamic network that offers fully furnished apartments across the United States.
  • Our members enjoy the flexibility of renting our professionally designed homes with no lease commitments, security deposits, or application fees.

About the Role :

  • We are seeking a highly motivated Launch Operations Manager to join our Field Operations team at Landing.
  • In this hands-on role, you will be at the forefront of launching new autopilot properties.
  • You will oversee the entire process after signing to launch.
  • Coordinating the logistics of deinstalling old leased individual units, to shipping them and ensuring their installation at new properties.
  • Your primary responsibility will be to monitor and facilitate the successful launch of each new building while managing costs effectively.

    • About the Team :

  • Our Field Operations team is dedicated to ensuring our members have an exceptional experience.
  • You will be instrumental in achieving our mission by ensuring all details are meticulously managed and all projects are completed to the highest standards.

    • What You’ll Do :

  • Plan and sequence launches for 3–5 projects (5–50 furnished units each) simultaneously, aligning tasks to meet ~2-week timelines.
  • Source, negotiate, and contract movers, junk-removal crews, painters, cleaners, furniture assemblers, TV mounters, and specialty trades; secure best‑in‑market pricing through persistent negotiation.

    • Lead on-site operations :

  • meet property teams, direct contractors, conduct walk-throughs, resolve issues, close punch lists, and assist hands on with whatever needs to be done to ensure the project is completed prior to the deadline.
  • Train and educate contractors on tasks like painting, moving, and TV mounting to ensure quality and professionalism.
  • Coordinate remotely with project stakeholders via Slack, Dialpad, and Google Workspace; provide concise status reports and escalate obstacles promptly.

    • Champion quality control :

  • conduct final walk‑throughs and verify that all units meet brand standards before hand‑off to local team.

    • What You Need :

  • Hands-On Experience : Proven experience in a hands-on role, preferably within property management, logistics, or a related field.

    • Aptitude for Learning :

  • Willing to assist and become familiar in furniture assembly, TV mounting, painting, cleaning, and moving to effectively train and manage contractors.

    • Project Management Skills :

  • Strong project management abilities, with a track record of overseeing complex logistics and installations.

    • Cost Management Experience :

  • Demonstrated ability to manage project budgets and implement cost-saving measures.

    • Attention to Detail :

  • Exceptional attention to detail to ensure all aspects of the installation and launch process are meticulously managed.

    • Communication Skills :

  • Excellent interpersonal and communication skills to coordinate with various teams and stakeholders effectively.

    • Problem-Solving Abilities :

  • Strong problem-solving skills to address and resolve issues on-site efficiently.

    • Leadership Ability :

  • Ability to lead and motivate on-site teams to achieve project goals and maintain high standards of quality.

    • Flexibility :

  • Willingness to travel up to 75% of the time as required and adapt to varying project needs.

    • Benefits & Perks :

  • Competitive salary and stock options Comprehensive benefits including medical, dental, vision, life, and disability insurance Generous PTO policy to ensure work-life balance Opportunities for career growth and upward mobility Free nights in a Landing home per year Employee perks for temporary or indefinite stays with Landing Landing is committed to creating an inclusive workplace that promotes both personal and professional growth.
  • We are an equal opportunity employer and consider all qualified applicants without regard to sex, gender identity, age, race, religion, disability, or any other legally protected status.
  • Join us in revolutionizing the living experience for our members across the United States.   Powered by JazzHR
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