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Office Administrator
Office AdministratorBerndt CPA LLC • Madison, WI, USA
Office Administrator

Office Administrator

Berndt CPA LLC • Madison, WI, USA
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About Berndt CPA LLC

Berndt CPA LLC is a three-time Top 5 Small Business - Wisconsin State Journal Top Places to Work honoree. We pride ourselves on being a collaborative, people-first firm where team members feel supported, valued, and empowered to grow. As we continue on a strong growth trajectory, we are seeking team members who bring initiative, problem-solving ability, and a desire to contribute to improving our internal operations.

About the Role

We are looking for a highly organized, proactive, and tech-savvy Office Administrator to support the daily operations of Berndt CPA LLC and our sister company, Stelios Payroll. This role goes beyond traditional administrative work-it's a key position that supports cross-department communication, helps eliminate workflow bottlenecks, and contributes to improving how our firm operates as we grow.

If you enjoy being the "go-to" resource, thrive in a professional services environment, and love bringing order, efficiency, and initiative into your work, this role is a great fit.

Key Responsibilities

Client & Front Office Support

  • Serve as the first point of contact for clients-both in person and over the phone.
  • Provide a warm, professional client experience and assist with intake documents and general inquiries.
  • Manage incoming / outgoing mail, deliveries, and secure document handling for tax and payroll clients.

Administrative Support for Berndt CPA LLC & Stelios Payroll

  • Support accountants, partners, and payroll specialists with daily administrative needs.
  • Assist with client onboarding for both tax and payroll services.
  • Maintain organized electronic filing systems using SharePoint and Microsoft 365.
  • Assist with tax season operations, including assembling tax returns, coordinating e-signatures, and tracking client deliverables.
  • Support Stelios Payroll with administrative tasks such as collecting client information, maintaining records, and assisting with payroll-related documentation.

    • Higher-Level & Cross-Department Support

  • Coordinate workflows between tax, payroll, accounting, and admin teams to keep projects moving and reduce bottlenecks.
  • Monitor task queues and deadlines, flagging issues early, and keeping team members accountable to timelines.
  • Assist leadership in maintaining smooth office operations through proactive problem-solving.
  • Identify opportunities to streamline administrative processes and help implement efficiency improvements.
  • Serve as an internal resource for office technology tools-helping troubleshoot or guide team members on basic system usage.
  • Support documentation and ongoing development of internal procedures, checklists, and workflows as the firm grows.

    • Required Qualifications

  • Experience working in a professional services office (CPA firm, law firm, consulting, financial services, or similar).
  • Strong proficiency in SharePoint, Microsoft 365, and technology-driven office tools.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and reliability in managing multiple tasks and deadlines.
  • High attention to detail with a client-centered mindset.
  • Professional, friendly demeanor that supports a positive team culture.

    • Preferred Qualifications

  • Ability to anticipate needs and proactively solve problems without waiting for instruction.
  • Strong aptitude for learning new software quickly and helping others adopt new tools.
  • Experience supporting workflow-heavy environments with multiple departments.
  • Prior experience in a CPA or payroll service setting.

    • Work Schedule

  • Full-time Monday-Friday schedule.
  • Weekend hours required January through April to support tax season and payroll deadlines (schedule provided in advance).

    • Why You'll Love Working Here

  • A supportive and collaborative team environment.
  • Leadership that values input and invests in professional growth.
  • Opportunities to take on more responsibility as we scale.
  • Recognition as one of the Top 5 Small Business Workplaces three years running.
  • A culture that balances professionalism with approachability.

    • Awards And Recognition-Recent

  • 2025-Top Workplaces-Small Business-Wisconsin State Journal
  • 2025-Best Places to Work-Small Business-Madison Magazine
  • 2025-Best Accounting Firm to Work For-Accounting Today
  • 2024-People's Choice Awards-Best Accounting Firm
  • 2024-Top Workplaces-Small Business-Wisconsin State Journal
  • 2024-Best Places to Work-Small Business-Madison Magazine
  • 2024-InBusiness Executive Choice Award-Accounting Firm
  • 2024-Best Accounting Firm to work For-Accounting Today
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