About Berndt CPA LLC
Berndt CPA LLC is a three-time Top 5 Small Business - Wisconsin State Journal Top Places to Work honoree. We pride ourselves on being a collaborative, people-first firm where team members feel supported, valued, and empowered to grow. As we continue on a strong growth trajectory, we are seeking team members who bring initiative, problem-solving ability, and a desire to contribute to improving our internal operations.
About the Role
We are looking for a highly organized, proactive, and tech-savvy Office Administrator to support the daily operations of Berndt CPA LLC and our sister company, Stelios Payroll. This role goes beyond traditional administrative work-it's a key position that supports cross-department communication, helps eliminate workflow bottlenecks, and contributes to improving how our firm operates as we grow.
If you enjoy being the "go-to" resource, thrive in a professional services environment, and love bringing order, efficiency, and initiative into your work, this role is a great fit.
Key Responsibilities
Client & Front Office Support
- Serve as the first point of contact for clients-both in person and over the phone.
- Provide a warm, professional client experience and assist with intake documents and general inquiries.
- Manage incoming / outgoing mail, deliveries, and secure document handling for tax and payroll clients.
Administrative Support for Berndt CPA LLC & Stelios Payroll
Support accountants, partners, and payroll specialists with daily administrative needs.Assist with client onboarding for both tax and payroll services.Maintain organized electronic filing systems using SharePoint and Microsoft 365.Assist with tax season operations, including assembling tax returns, coordinating e-signatures, and tracking client deliverables.Support Stelios Payroll with administrative tasks such as collecting client information, maintaining records, and assisting with payroll-related documentation.Higher-Level & Cross-Department Support
Coordinate workflows between tax, payroll, accounting, and admin teams to keep projects moving and reduce bottlenecks.Monitor task queues and deadlines, flagging issues early, and keeping team members accountable to timelines.Assist leadership in maintaining smooth office operations through proactive problem-solving.Identify opportunities to streamline administrative processes and help implement efficiency improvements.Serve as an internal resource for office technology tools-helping troubleshoot or guide team members on basic system usage.Support documentation and ongoing development of internal procedures, checklists, and workflows as the firm grows.Required Qualifications
Experience working in a professional services office (CPA firm, law firm, consulting, financial services, or similar).Strong proficiency in SharePoint, Microsoft 365, and technology-driven office tools.Excellent written and verbal communication skills.Strong organizational skills and reliability in managing multiple tasks and deadlines.High attention to detail with a client-centered mindset.Professional, friendly demeanor that supports a positive team culture.Preferred Qualifications
Ability to anticipate needs and proactively solve problems without waiting for instruction.Strong aptitude for learning new software quickly and helping others adopt new tools.Experience supporting workflow-heavy environments with multiple departments.Prior experience in a CPA or payroll service setting.Work Schedule
Full-time Monday-Friday schedule.Weekend hours required January through April to support tax season and payroll deadlines (schedule provided in advance).Why You'll Love Working Here
A supportive and collaborative team environment.Leadership that values input and invests in professional growth.Opportunities to take on more responsibility as we scale.Recognition as one of the Top 5 Small Business Workplaces three years running.A culture that balances professionalism with approachability.Awards And Recognition-Recent
2025-Top Workplaces-Small Business-Wisconsin State Journal2025-Best Places to Work-Small Business-Madison Magazine2025-Best Accounting Firm to Work For-Accounting Today2024-People's Choice Awards-Best Accounting Firm2024-Top Workplaces-Small Business-Wisconsin State Journal2024-Best Places to Work-Small Business-Madison Magazine2024-InBusiness Executive Choice Award-Accounting Firm2024-Best Accounting Firm to work For-Accounting Today