Patient Service Representative IIVirtualVocations • Costa Mesa, California, United States
Patient Service Representative II
VirtualVocations • Costa Mesa, California, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Patient Service Representative II, responsible for ensuring superior patient access and support.
Key Responsibilities :
Serve as a resource and mentor for junior staff, handling complex inquiries and escalated issues
Manage patient inquiries across various platforms and ensure appropriate resolution or routing
Optimize appointment scheduling and assist with data collection and reporting to enhance operational efficiency
Required Qualifications :
High School diploma or equivalency certificate
Must live within a commutable distance
3+ years of experience in a clinical or customer service setting (preferred)
Experience with scheduling software and electronic medical records systems (preferred)
Solid technical proficiency in Microsoft applications (preferred)
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Patient Service Representative • Costa Mesa, California, United States
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