Are you a proactive leader with a passion for patient care and team performance? American Dental is hiring a Dental Office Manager to help lead our fast-paced, modern dental practice in Chicago! We're looking for someone organized, driven, and people-focused to ensure our office runs smoothly, efficiently, and with 5-star service.
About Us
American Dental Associates is a privately owned dental group with 8 locations across the Chicagoland area. We offer general and specialty services in a supportive, hotel-style environment with a strong focus on team development, technology, and patient experience.
Responsibilities
- Oversee daily front desk operations, patient flow, and scheduling
- Lead and support front desk team members, ensuring accountability and performance
- Handle time-off requests, daily huddles, EOD reporting, and policy enforcement
- Provide excellent customer service and resolve patient concerns with professionalism
- Monitor collections, deposits, and insurance processing accuracy
- Collaborate with doctors, assistants, and directors of operations to maintain smooth operations
- Manage onboarding, training, and staff development with support from the admin team
- Maintain compliance with company policies and quality standards
Qualifications
3+ years of dental front desk or office management experience (required)Strong knowledge of dental procedures, scheduling, and insurance (PPO / HMO)Leadership experience in a fast-paced, multi-provider environmentProficiency with dental software (Dentrix Ascend experience preferred)Excellent communication, organization, and problem-solving skillsAbility to coach, lead, and hold team members accountable with confidenceWe Offer
Competitive pay based on experienceHealth benefits and 401(k) after eligibility periodPaid time off and holidaysPositive, team-oriented cultureSupportive leadership and growth opportunitiesReady to take the first step toward a rewarding healthcare career? Don't forget to visit our office website! www.Atooth.com