Dental Office Manager
- [job_card.full_time]
Are you a proactive leader with a passion for patient care and team performance? American Dental is hiring a Dental Office Manager to help lead our fast-paced, modern dental practice in Chicago! We’re looking for someone organized, driven, and people-focused to ensure our office runs smoothly, efficiently, and with 5-star service.
About Us
American Dental Associates is a privately owned dental group with 8 locations across the Chicagoland area. We offer general and specialty services in a supportive, hotel-style environment with a strong focus on team development, technology, and patient experience.
Responsibilities
Oversee daily front desk operations, patient flow, and scheduling
Lead and support front desk team members, ensuring accountability and performance
Handle time-off requests, daily huddles, EOD reporting, and policy enforcement
Provide excellent customer service and resolve patient concerns with professionalism
Monitor collections, deposits, and insurance processing accuracy
Collaborate with doctors, assistants, and directors of operations to maintain smooth operations
Manage onboarding, training, and staff development with support from the admin team
Maintain compliance with company policies and quality standards
Qualifications
3+ years of dental front desk or office management experience (required)
Strong knowledge of dental procedures, scheduling, and insurance (PPO / HMO)
Leadership experience in a fast-paced, multi-provider environment
Proficiency with dental software (Dentrix Ascend experience preferred)
Excellent communication, organization, and problem-solving skills
Ability to coach, lead, and hold team members accountable with confidence
We Offer
Competitive pay based on experience
Health benefits and 401(k) after eligibility period
Paid time off and holidays
Positive, team-oriented culture
Supportive leadership and growth opportunities
Ready to take the first step toward a rewarding healthcare career? Don't forget to visit our office website!www.Atooth.com
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