Customer Support Center U2 Field Service -Level 4

Description : What You Will Be Doing :

As a Field Service Sales Support Engineer Staff supporting the U-2 Program, your primary duties are to support the Customer Support Center (CSC), manage the Field Incident Report process, manage communication between all field locations and engineering, provide reports and data for aircraft parts. As a key liaison to the field, you will be responsible for providing statistics and reliability data, assign appropriate engineering and provide notifications of new 107 requests, assist with developing 107 dispositions, analyze trends, and develop submittals for tech manual reviews and changes.

Additional duties are required to perform as the U-2 aircraft trainer. You will develop U-2 aircraft training materials and execute delivery to onsite at customer locations around the world. You will participate in hardware integration activities for new products to develop effective training and field support solutions, support product integration, modifications and performance / reliability enhancements to product in accordance with specific customer specifications. Your role establishes and directs a training system and / or conducts classroom and practical instruction to provide technical knowledge for the maintenance, repair, and operation of systems, according to established procedures.

What’s In It For You :

From onsite to remote, we offer flexible work schedules to comprehensive benefits investing in your future and security. Learn more about Lockheed Martin’s comprehensive benefits package here.

Do you want to be part of a company culture that empowers employees to think big, lead with a growth mindset, and make the impossible a reality? We provide the resources and give you the flexibility to enable inspiration and focus - if you have the passion and courage to dream big, work hard, and have fun doing what you love then we want to build a better tomorrow with you.

Basic Qualifications :

• Minimum seven years aircraft experience
• Experience with aircraft systems troubleshooting
• Experience with power-on operational checks
• Interpret tech data / Familiarity with Technical Manuals.
• Will work with and lead teams
• Strong Computer Skills including MS Office Applications
• Candidate must have final Secret clearance.

Desired Skills :

Security Clearance Statement : This position requires a government security clearance, you must be a US Citizen for consideration.

Clearance Level : Secret

Other Important Information You Should Know

Expression of Interest : By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.

Ability to Work Remotely : Onsite Full-time : The work associated with this position will be performed onsite at a designated Lockheed Martin facility.

Work Schedules : Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.

Schedule for this Position : 4x10 hour day, 3 days off per week

Pay Rate : The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, Washington or Washington DC is $99,700 - $175,835. For states not referenced above, the salary range for this position will reflect the candidate’s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education / training, key skills as well as market and business considerations when extending an offer.

Benefits offered : Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.

(Washington state applicants only) Non-represented full-time employees : accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.

This position is incentive plan eligible.

Pay Rate : The annual base salary range for this position in most major metropolitan areas in California and New York is $114,700 - $198,720. For states not referenced above, the salary range for this position will reflect the candidate’s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education / training, key skills as well as market and business considerations when extending an offer.

Benefits offered : Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.

This position is incentive plan eligible.

Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.

The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.

At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.

With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.

If this sounds like a culture you connect with, you’re invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs , and apply for roles that align with your qualifications.

Experience Level : Experienced Professional

Business Unit : AERONAUTICS COMPANY

Relocation Available : Possible

Career Area : Product Support

Type : Full-Time

Shift : First