Provider Support Representative (Bloomington)

Staffing Proxy is partnering with Fasikl , an innovative Minnesota-based med-tech company, to hire a Provider Support Representative . This position supports physicians, nurses, and other clinical professionals who rely on Fasikls FDA-cleared AI therapeutic device. In addition to on-site responsibilities, this role may include occasional local provider visits with team members and out-of-state travel as needed.

Position Overview :

The Provider Support Representative serves as the primary point of contact for clinical partners, ensuring they have the information and guidance needed to successfully adopt and use the device. Responsibilities include explaining product features, addressing documentation and coverage requirements, coordinating meetings or demos, and documenting provider interactions thoroughly. The role requires a polished, professional presence and the ability to communicate effectively with physicians and healthcare staff.

This is an on-site position, and occasional travel may be needed.

Key Responsibilities :

• Support physicians, nurses, and clinical staff with product-related questions.
• Explain product features, documentation requirements, and relevant coverage considerations.
• Respond promptly to clinical inquiries via phone, email, and scheduled meetings.
• Participate in local provider visits and occasional out-of-state travel with team members.
• Assist with product demos or education sessions as needed.
• Maintain accurate records of provider interactions and follow-up items.
• Relay provider feedback to internal teams to support continuous improvement.

What Were Looking For :

Why This Role Matters :

Your work directly supports clinicians integrating a first-in-class AI therapeutic into patient care. By ensuring providers receive accurate, timely guidance, you help advance adoption and deliver a strong overall experience for patients and healthcare teams.

Compensation & Benefits :