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Service Technician
Service TechnicianQUALITY EQUIPMENT LLC • Dunn, NC, US
Service Technician

Service Technician

QUALITY EQUIPMENT LLC • Dunn, NC, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

PURPOSE

Performs basic diagnostic, service repairs and maintenance work on customer and / or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Shop Foreman (if applicable) or senior technicians.

BASIC FUNCTIONS AND RESPONSIBILITIES

  • Performs basic diagnostic and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
  • Responsible for the disassembly, assembly, and repair of components and machines
  • Performs all service tasks as assigned by the Service Manager
  • Prepares all forms (detail of work performed on repair orders) required in conjunction with job assignments
  • Reports any additional work required on equipment to the Service Manager, for proper and safe operation by the customer
  • Participates in all training programs as directed by the Service Manager
  • Accounts for all time and for all materials used in performing work duties
  • Maintains a clean work area and performs work in a neat and orderly fashion
  • Reports any issues with shop tools, equipment or vehicles that are in a serviceable condition or are unsafe for use
  • Follows all safety rules and regulations in performing work assignments

EXPERIENCE, SKILLS, AND KNOWLEDGE REQUIREMENTS

  • High School Diploma or equivalent experience required
  • 1+ year(s) of experience performing service repairs
  • Ability to write diagnosis and work completed on routine reports (repair orders)
  • Proficient knowledge of engines, transmissions, electrical systems and / or hydraulic systems
  • Ability to use personal computer and various types of diagnostic equipment
  • Ability to read and interpret documents such as safety rules, operating and maintenance

    • instructions, and procedure manuals

  • Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
  • Ability to speak effectively one-on-one with customers
  • Ability to operate vehicles and equipment used for diagnostic purposes
  • Valid driver’s license required for potential driving situations
  • Ability to operate a forklift, preferred
  • Must possess set of tools

    • PHYSICAL DEMANDS

  • Weight Requirements : Lifting up to 50 lbs.
  • Mobility : Squatting, bending, lifting, reaching, twisting, standing, sitting and repetitive keyboarding for long durations of time
  • Visual : Working with PC, smart devices, and close detailed work
  • Driving : Occasional – Short and long distances
  • Dexterity : Ability to grasp and manipulate standard tools and office equipment
  • Noise : Medium to High
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