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Loss Prevention Officer
Loss Prevention OfficerCorporate Office • Austin, Texas, USA
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Loss Prevention Officer

Loss Prevention Officer

Corporate Office • Austin, Texas, USA
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Location

Barton Creek Resort & Spa

Barton Creek Resort & Spas success is due to its dedicated intelligent and self-motivated family of associates who work together to maintain the companys trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spas associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect gratitude and empowerment day in and day out. If you are a friendly motivated person with a passion to serve others the Omni Barton Creek may be your perfect match.

Job Description

Omni Hotels & Resorts is seeking a Loss Prevention Officer for the beautiful Barton Creek Resort & Spa!

Ranked among the best resorts in Texas : Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel Leisure Worlds Best Awards 2024

Responsibilities

  • Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.
  • Answer house calls to assist both guests and associates with respect to safety security and hotel operations.
  • Initiate and follow-up with all investigations of crimes committed against property and persons.
  • Assist sick / injured guests or associates ensuring all documentation reporting and witness statements have been completed within a timely manner.
  • Initiate investigations write incident and accident reports monitor investigations to their timely conclusion and ensure appropriate follow-up with guests visitors and employees documenting all contacts.
  • Maintain accurate records while performing basic duties including but not limited to camera monitoring shift activity log codebook and employee / guest interactions.
  • Monitor / distribute visitor and vender access to the property by distributing visitor badges.
  • Perform frequent bag checks for associates leaving the property.
  • Escort and interact with special guests that need privacy when entering / exiting the hotel through heart of the house areas.
  • Maintain confidentiality when dealing with sensitive guest or associate issues.
  • Assist supervisor or director in checking alarm systems safety and fire alarm systems and closely monitoring security of building doors service areas delivery areas and grounds.
  • Assist hotel management in emergency situations by knowing all hotel safety procedures and leading / directing guests and associates to safety.

Qualifications

  • Must be able to stand and walk for up to 4 hours per shift.
  • Must be able to communicate effectively by telephone email radio and reporting.
  • Must have basic computer knowledge.
  • Must be able to reach various areas of the hotel / resort at a rapid pace if necessary.
  • First Aid / CPR Certification is preferred.
  • Must be able to remain clam and professional during stressful situations.
  • Must be able to work a flexible schedule including overnight shifts weekends and holidays

    • Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links : EEOC is the Law Posterand the following link is the OFCCPs Pay Transparency Nondiscrimination policy statement

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to

    Required Experience :

    Unclear Seniority

    Key Skills

    Access,CAD,Jira,Bid Management,Market Intelligence,Analytics

    Employment Type : Unclear

    Experience : years

    Vacancy : 1

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