Safety, Quality and Patient Experience (SQPE) Specialist - Quality

Safety, Quality And Patient Experience (SQPE) Specialist - Quality

Join Cleveland Clinic Weston Hospital's team of caregivers that remain on the leading edge of technology and education, all while consistently providing patient-centered healthcare. As part of Cleveland Clinic's Florida region, Weston Hospital is recognized as one of the top hospitals in the Miami-Fort Lauderdale and Florida regions. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

Physician Quality is important to support one of the six values of Quality and Safety. As a Safety, Quality, and Patient Experience (SQPE) Specialist I, you will direct safety, quality and patient experience activities within your scope. You will coordinate improvement initiatives using the Cleveland Clinic Improvement Model and partner with clinical leadership to set objectives and key results. You will model CC Core Values, collaborate with stakeholders to ensure compliance and strong performance across safety, quality, utilization and patient experience metrics and support implementation of requirements from regulatory and accreditation bodies.

A caregiver in this position works days from 8 : 00 a.m. 4 : 30 p.m.

This position will cover Weston Hospital, Clinic, Coral Springs ASC and offsites, but will be based at Weston Hospital.

A caregiver who excels in this role will :

• Direct safety, quality, and patient experience work within assigned scope of responsibility.
• Coordinate and implement improvement initiatives using the Cleveland Clinic Improvement Model.
• Partner with clinical leadership to set objectives and key results.
• Model Cleveland Clinic Core Values and behavioral standards.
• Coordinate with cross functional stakeholders to ensure compliance with all standards and favorable performance on safety, quality, utilization, and experience metrics.
• Participate in engraining the safety, quality, and experience requirements as outlined by regulatory and accreditation bodies.
• Manage performance improvement regarding SQPE with all departments providing patient care.
• Act as an accountable partner for all clinical areas within their areas of responsibility.
• Understand and implement elements of performance as outlined by regulations, bylaws, and rules and regulations established by the medical staff.
• Act as the primary resource for staff to facilitate overall operations of programs.
• Develop meaningful quality assurance and improvement activities with clinical and operations leadership to establish when a deviation in standard practice has occurred.
• Analyze performance data and participate in improvement strategy development.
• Act as a consultant in educating and evaluating clinical and support department staff regarding quality management regulations and standards of care.
• Support medical staff quality assurance activities such as peer review, ongoing professional practice evaluation, and focused professional practice evaluation.
• Develop and assure processes to monitor performance and identify where intervention is needed.
• Incorporate regulatory and accreditation standards into improvement activities around SQPE.
• Collaborate on development of required plans such as the performance improvement plan, safety plan, infection control plan, and others as required by governance.
• Incorporate enterprise priorities and regulatory requirements and benchmarks ensuring alignment to one standard of care across locations.
• Drive continuous improvement activity around quality, safety and patient experience priorities and coordinate improvement projects.
• Facilitate dashboard reviews, data analysis and decision-making from data.
• Identify and address root causes to lead to sustainable improvement.
• Manage stakeholder relationships, project risks and project changes.
• Lead projects and facilitate multidisciplinary teams leveraging advanced continuous improvement and project management tools.
• Coach smaller improvement teams to success with their quality improvement projects at the local level.
• Report on medical errors and near misses, as well as corrective actions taken.
• Oversee the management and use of medical error information.
• Apply the Cleveland Clinic cause analysis process to identify key factors that lead to failures in SQPE.

Minimum qualifications for the ideal future caregiver include :

Preferred qualifications for the ideal future caregiver include :

Physical Requirements :

Personal Protective Equipment :

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are followed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster.

Cleveland Clinic Health System is pleased to be an equal employment employer : Women / Minorities / Veterans / Individuals with Disabilities.