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Field Quality Manager
Field Quality ManagerIS International Services • Houston, TX, US
Field Quality Manager

Field Quality Manager

IS International Services • Houston, TX, US
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The Field Quality Manager is responsible for developing, executing, and governing the overall Field Quality Management Program for the Mission Critical team. This role provides leadership and technical oversight to a distributed team of Quality Assurance Technicians, ensuring all equipment delivered, installed, and prepared for energization meets the project Quality Plan, OEM requirements, and industry codes / standards.

The Quality Manager serves as the primary owner of quality policies, inspection processes, NCR management, documentation workflows, and cross-functional collaboration with construction, engineering, commissioning, and vendor teams. This individual ensures a consistent culture of “zero-defect” installation quality across all projects.

Quality Program Leadership

  • Develop, maintain, and enforce project-level and company-level Quality Plans, procedures, and inspection standards.
  • Lead a team of Quality Assurance Technicians performing receiving inspections, mechanical completion verification, and field QC activities.
  • Establish performance metrics, inspection checklists, and training programs to elevate field quality consistency.

Project Execution Oversight

  • Review and approve inspection workflows for BESS containers, battery racks, inverters, transformers, switchgear, telecom cabinets, and auxiliary / BOP systems.
  • Ensure field inspections comply with NEC, IEEE, NFPA, UL 9540 / 9540A, NETA, ISO / IEC, and applicable utility requirements.
  • Coordinate with construction managers and OEMs to ensure installation quality prior to commissioning and energization. Non-Conformance & Corrective Action Management
  • Oversee NCR (Non-Conformance Report) processes, including initiation, root-cause analysis, corrective action planning, verification, and closure.
  • Serve as the escalation point for major deviations, repeated defects, or supplier quality issues.
  • Ensure corrective actions are documented, traceable, and completed prior to project handoff.

    • Reporting & Quality Governance

  • Own the project quality documentation structure, including receiving inspection reports, punch lists, redlines, photographic evidence, and audit logs.
  • Conduct periodic quality audits at project sites to validate adherence to standards and process controls.
  • Deliver quality performance summaries to leadership and participate in readiness reviews and pre-energization quality gates. Cross-Functional Collaboration
  • Work closely with engineering, construction, EPC partners, and commissioning teams to resolve quality issues efficiently and professionally.
  • Interface with vendors on equipment manufacturing defects, warranty claims, and quality improvements.
  • Champion continuous improvement initiatives across installation, inspection, and documentation processes. Team

    • Development & Leadership

  • Train new and existing QA Technicians on inspection techniques, documentation practices, and safety requirements.
  • Mentor technicians to improve their technical accuracy, reporting consistency, and field communication.
  • Manage staffing, scheduling, and deployment of QA personnel across multiple simultaneous project sites.

    • Requirements

    Qualifications Required

    5+ years of experience in QA / QC, commissioning, construction quality, or field engineering within :

  • Utility-scale BESS
  • Solar
  • Gas / thermal power plants
  • High-voltage industrial environments
  • Data centers

    • Strong ability to interpret electrical and mechanical drawings, submittals, one-lines, and installation manuals.

    Proven track record leading field quality teams or multi-site inspection programs.

    Deep understanding of NEC, NFPA, IEEE, UL, ISO / IEC, and utility standards.

    Ability to travel 50–80% to active project locations.

    Preferred

    Experience with UL 9540 / 9540A requirements specific to BESS installations.

    Background in commissioning, EPC oversight, or owner’s representative roles.

    Certifications such as : ISO 9001, Lead Auditor,  NETA,  PMP,  OSHA 10, 30 or 510

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