German Speaking Customer Service for Social Media industry

German Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency dedicated to assisting candidates in finding jobs in their native language across various countries. We focus on industries such as social media, gaming, healthcare, retail and e-retail, travel, automotive, financial, insurance, energy, and telecommunications, ensuring a perfect match between candidates and employers. Our expertise lies in understanding the unique needs of both parties, and we take pride in our tailored recruitment process that connects skilled individuals with their dream jobs abroad. We are currently seeking a German Speaking Customer Service Representative for the social media industry. This role is perfect for someone who is passionate about customer service and has a knack for engaging with clients in their native language. If you are looking to build a career in a dynamic industry while leveraging your language skills, this is the opportunity for you! Join us on this exciting journey, and let Patrique Mercier Recruitment help you achieve your career aspirations in an international setting.

Responsibilities

• Provide exceptional customer service through various social media platforms.
• Assist customers with inquiries, issues, and product information in German.
• Monitor and respond to customer feedback on social media channels.
• Collaborate with team members to enhance customer experience.
• Maintain accurate records of customer interactions and feedback.
• Engage in social media campaigns to promote brand awareness.
• Identify trends in customer inquiries to inform product development.