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Engagement Advisor (Las Vegas)
Engagement Advisor (Las Vegas)Caesars Entertainment • Las Vegas, NV, US
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Engagement Advisor (Las Vegas)

Engagement Advisor (Las Vegas)

Caesars Entertainment • Las Vegas, NV, US
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  • [job_card.full_time]
[job_card.job_description]

Performance & Culture Advisor

The Performance, Culture and Talent Development team is focused on Creating the Extraordinary by enhancing the team member experience. Through partnerships with team members to senior leadership, the team works to help the operation be more productive and efficient through performance conversations and impactful engagement-focused events. We live and breathe the mission, vision and values of Caesars Entertainment through Blazing the Trail and going All in on Service because Together we Win.

The Performance & Culture Advisor will administer programs to effectively influence and support the strategic direction for the property. The Advisor will work in partnership with property leaders, Performance & Culture team, and Employee Relations and Labor Relations Advisors to implement high impact practices and programs designed to maximize performance and results via consistent and meaningful employee experience.

What would you do?

  • Create, plan and execute property engagement and city-wide events
  • Host roundtables with our line-level team members and gain insight to improve their overall experience at work
  • Lead the company's efforts of promoting Pulse Surveys for each property and act on team member feedback through working directly with operational leaders
  • Execute Quarterly Manager Meetings with our manager and above population to provide updates on the business and plans for the next quarter
  • Ensure high traffic back of house areas have up to date communication and is maintained in a remarkable overall condition
  • Own property's team member recognition efforts through overseeing the Team Member / Leader of the Month process, the annual Caesars Founders Award process and celebrating Service Anniversaries
  • Partner with department leaders to discuss performance of their team with a "coach up or coach out" philosophy
  • Assist the Covid Team through communicating with department leaders and assisting with complex Covid cases
  • Track all events, meetings and tasks and report to the Performance, Culture and Talent Development Manager monthly
  • Support or HERO partners in communication and participating in Caesars Entertainment volunteer efforts

What do you need to have to be successful?

  • Organization : ability to handle multiple tasks / projects at once
  • Communication efficiency : verbal and written working with internal and external stakeholders
  • Team-focused mindset : adapting to change and working as one team
  • Emotional intelligence : Work under stressful, high-paced conditions while maintaining a positive attitude
  • Problem solving find ways to complete the job as efficiently as possible

    • Who are we looking for?

  • An undergraduate degree is preferred or comparable professional experience
  • Minimum of 2 years Supervisor / Manager experience
  • Ability to influence others and act as a coach
  • Maintains an upbeat, energetic and positive presentation style.
  • Ability to project-manage multiple tasks with various deadlines
  • Ability to efficiently communicate verbally and written
  • Proficiency in Microsoft Office 360 programs
  • Must present a well-groomed appearance
  • Must be 21 years or older
  • Must be fluent in English, bi-lingual preferred
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