Program Director

Symetria Recovery Outpatient Clinic Operations Manager

Symetria Recovery is the #1 outpatient rehab in Illinois and Texas. It started with three simple, yet game-changing core beliefs : Addiction is a disease; co-occurring mental health conditions should be addressed, and patients deserve respect, not judgement. Symetria Recovery provides comprehensive substance abuse treatment with a focus on Medication-Assisted Treatment (MAT) in a welcoming outpatient setting. Unlimited clinical services are available to our patients under our bundled-service delivery model. Key services delivered through our Opioid Treatment Program (OTP) licensure include MAT, medically monitored psychiatric care, individual therapy, group therapy (IOP), 6-day-per-week nursing care, and ongoing aftercare. Most of our patients being provided medication receive Buprenorphine products, but they can also receive Methadone, and any other FDA-approved medication for addiction.

Lead daily clinic operations with autonomy, under the guidance of the National Director of Clinic Operations. Provide clinical services as needed, including group, individual, and family therapy, assessments, and case management. Supervise and support clinical and administrative staff, fostering a high-performing, collaborative team environment. Ensure high-quality, evidence-based, patient-centered care aligned with company standards. Monitor and meet key performance indicators (KPIs) related to census, quality, revenue, expenses, and margins. Facilitate weekly multidisciplinary staff meetings and participate in group supervision with peers. Build and maintain relationships with referral sources and community partners to drive admissions and promote the clinic. Represent the company at networking events, conferences, and public relations activities. Address internal and external concerns with support from leadership as needed. Maintain compliance with state and federal regulations and stay informed on industry best practices and developments. Address performance-related issues with staff and support ongoing employee development and improvement initiatives as needed.

Prior supervisory or management experience is required. Master's degree in psychology, counseling, social work or other related field required. Independent licensure or certification in the state of Texas (LCDC, LPC, CARN, LMSW, or LCSW) required. Experience in SUD treatment, though not required, is very much preferred. Experience with Medication-Assisted Treatment is preferred. Master's degree in psychology, social work, counseling, nursing, or related fieldor equivalent education and lived experience. 2+ years of direct clinical experience in behavioral health, including individual, group, and family therapy. 35 years of experience in the substance use treatment field, including at least 1 year in a supervisory role. Strong leadership skills with the ability to manage clinic operations, make decisions independently, and take ownership of performance metrics. Proficiency in evidence-based practices, motivational interviewing, conflict resolution, and group / individual dynamics. Excellent interpersonal and communication skills to support patients, engage families, motivate staff, and build professional relationships. Analytical and problem-solving abilities to evaluate staff performance, ensure regulatory compliance, and drive continuous improvement.

Medical, dental, and vision insurance for you and your family. 401(k) with company match. Life insurance. Pet insurance. CEU reimbursement and paid time for continuing education. Licensure fee reimbursement. Paid vacation and sick time. Closed and paid major holidays. Compensation for this position is based on market analysis and will be determined by additional factors such as location / state, skills, years of experience, relevant credentials, and education. The posted compensation range for this role is $75,000 to $85,000 annually. We are committed to offering a competitive compensation and benefits package that reflects all the factors previously outlined in conjunction with current market trends. Come join a team that believes in and has a passion for providing personalized care to each individual that is a part of Symetria Recovery!