Talent.com
Virtual Training Supervisor
Virtual Training SupervisorAfni • Remote, IL
Virtual Training Supervisor

Virtual Training Supervisor

Afni • Remote, IL
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [filters.remote]
[job_card.job_description]

Description

Afni is hiring a Virtual Training Supervisor who will be responsible for supervisory duties to support and develop new call center consultants to attain project goals. This will include entry level training. Additionally, the Training Supervisor will have additional responsibilities to support the Training Manager and help support and develop Training Coaches.

  • Position is remote.

What you will be doing :

  • Inspect, monitor trends, coach, complete Observations, motivate and develop project team of Customer Service Representatives (CSR's) to achieve Afni's performance objectives and individual / team goal attainment.Manage classroom dynamics through coaching / documenting undesired behaviors.
  • Deliver training and instruction to engage and stimulate existing and newly hired employees in a manner than promotes transfer of knowledge and application of skills.Instructors promote retention through effective use of questioning, presentation, and facilitation skills and providing feedback and coaching that enhances performance.During instruction, provided and manage an environment that fosters trust, learning and performance. Training Coach will adjust for different learning styles and dynamics, ensuring all learners are able to grasp the subject matter.
  • Plan and prepare for instruction making sure that appropriate instructional methods and materials are used for specific mode of learning.
  • Administer attendance and payroll records and reports.
  • Observe Training Coaches and provide feedback.
  • Assist Training Manager with administrative tasks such as auditing training completions, analyzing trends, reviewing reports, and representing Training Manager on conference calls and in client meetings.

    • Requirements

    What you will need :

  • High school diploma required with some post-secondary education preferred.
  • One to two years supervisory experience in a business or call center industry or environment is required.
  • One to two years delivering training in a business or call center industry or environment is required.
  • Proven leadership, teaching / facilitation, and creative problem solving skills are required.
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of staff and clients in a diverse environment is required.
  • Solid presentation experience using flexible delivery methods (lecture, computer-based / assisted, performance, facilitation, cooperative learning) and tools / technology is preferred.
  • Awareness of or some experience in design, development, implementation, and evaluation of training plans, curricula, and methodology is preferred.
  • Ability to handle multiple tasks and work with shifting priorities is required.
  • Ability to work varying schedules is required.
  • Proficiency with Microsoft Office products (especially Word and Excel) as well as Afni and Client tools such as Tableau and reporting systems is required.

    • At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

    [job_alerts.create_a_job]

    Training Supervisor • Remote, IL

    [internal_linking.related_jobs]
    AI Trainer -Remote Writing Coach

    AI Trainer -Remote Writing Coach

    Outlier • Remote, IL, United States
    [filters.remote]
    [job_card.full_time]
    Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Supervisor Trainee

    Shift Supervisor Trainee

    Illinois Staffing • Morton, IL, US
    [job_card.part_time]
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Restaurant Delivery - Flexible Onboarding

    Restaurant Delivery - Flexible Onboarding

    DoorDash • Stanford, IL, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales & Account Management Role – Renewable Energy

    Sales & Account Management Role – Renewable Energy

    CLAE SOLUTIONS • Lacon, Illinois, United States
    [job_card.full_time]
    Clae Goldman Team is seeking a proactive and results-oriented Field Account Manager to join our team.Our mission is to protect customers from rising energy costs, offer discounts, and promote green...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Physical Therapy Assistant (PTA) - $1,270 per week in Metamora, IL

    Travel Physical Therapy Assistant (PTA) - $1,270 per week in Metamora, IL

    Triage Staffing LLC • Metamora, IL, US
    [job_card.full_time]
    Travel Rehab : Physical Therapy Metamora.Shift Details : 8H Days (12 : 00 AM-12 : 00 PM).Length : 13 WEEKS 13 weeks.Apply for specific facility details.[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Work – Product Assessments - $25-$45 per hour (No Experience)

    Remote Work – Product Assessments - $25-$45 per hour (No Experience)

    Online Consumer Panels America • Illinois, US
    [filters.remote]
    [job_card.part_time] +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...[show_more]
    [last_updated.last_updated_30] • [promoted]
    WFH - Product Assessments - $25-$45 per hour (No Experience)

    WFH - Product Assessments - $25-$45 per hour (No Experience)

    Online Consumer Panels America • Illinois, US
    [filters.remote]
    [job_card.part_time] +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

    Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

    OCPA • Chillicothe, Illinois, us
    [filters.remote]
    [job_card.part_time] +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Physical Therapy Assistant - $1,485 per week

    Travel Physical Therapy Assistant - $1,485 per week

    Care Career • Metamora, IL, United States
    [job_card.full_time]
    Care Career is seeking a travel Physical Therapy Assistant for a travel job in Metamora, Illinois.Job Description & Requirements. Under the direction and supervision of physical therapists, physical...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Physical Therapy Assistant (PTA) - $1,270 per week in Metamora, IL

    Travel Physical Therapy Assistant (PTA) - $1,270 per week in Metamora, IL

    AlliedTravelCareers • Metamora, IL, US
    [job_card.full_time]
    AlliedTravelCareers is working with Triage Staffing LLC to find a qualified Physical Therapy Assistant (PTA) in Metamora, Illinois, 61548!. Travel Rehab : Physical Therapy Metamora.Shift Details : 8...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Physical Therapy Assistant (PTA) - $1,270 per week in Metamora, IL

    Travel Physical Therapy Assistant (PTA) - $1,270 per week in Metamora, IL

    AlliedTravelNetwork • Metamora, IL, US
    [job_card.full_time]
    AlliedTravelNetwork is working with Triage Staffing LLC to find a qualified Physical Therapy Assistant (PTA) in Metamora, Illinois, 61548!. Travel Rehab : Physical Therapy Metamora.Shift Details : 8...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    T-Fiber D2C Broadband Specialist

    T-Fiber D2C Broadband Specialist

    T-Mobile USA, Inc. • , IL, United States
    [job_card.full_time] +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation pack...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Athletic Trainer Industrial

    Athletic Trainer Industrial

    Pivot OnSite Innovations • Illinois, US
    [job_card.full_time]
    Position Overview : Pivot Onsite Innovations has an immediate need for an experienced and passionate Industrial Athletic Trainer at our client’s site in Chicago, IL in a PRN role (as needed).This p...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    AI Trainer - Writing Reviewer - Remote

    AI Trainer - Writing Reviewer - Remote

    Outlier • Remote, IL, United States
    [filters.remote]
    [job_card.full_time]
    Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Training and Personal Development

    Training and Personal Development

    GearUp2Success • Atlanta, IL, US
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Self-Employed | Remote | Flexible | Performance-Based.Training and Personal Development – Empower Your Future.Are you passionate about personal growth and leadership development? If so, this opport...[show_more]
    [last_updated.last_updated_30]
    Provisionally Licensed Therapist

    Provisionally Licensed Therapist

    LifeStance Health • McLean, IL, US
    [job_card.full_time]
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Physical Therapy Assistant (PTA) - $1,484 per week in Metamora, IL

    Travel Physical Therapy Assistant (PTA) - $1,484 per week in Metamora, IL

    AlliedTravelNetwork • Metamora, IL, US
    [job_card.full_time]
    AlliedTravelNetwork is working with Care Career to find a qualified Physical Therapy Assistant (PTA) in Metamora, Illinois, 61548!. Under the direction and supervision of physical therapists, physic...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Broadband Specialist T-Fiber

    Broadband Specialist T-Fiber

    T-Mobile USA, Inc. • , IL, United States
    [job_card.full_time] +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation pack...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]