A company is looking for a Client Services Associate to provide support and customer service to clients and brokers.
Key Responsibilities
Support employer group clients and brokers by addressing inquiries via email and phone
Process updates to plan participants and benefits as requested by clients and brokers
Assist with the annual plan renewal process and related tasks, including audits and document creation
Required Qualifications
Proficiency in Microsoft Word, Teams, Excel, Outlook, and PDF programs
Experience in customer service
Ability to maintain a regular work schedule and attend meetings on time
Organizational and time management skills
Willingness to work outside scheduled hours during busy seasons
Client Services Associate • Amarillo, Texas, United States