Collector Governmental- FT- Days- Billing & Collections

DHR Health - US : TX : Edinburg - Days

Summary : POSITION SUMMARY :

This position is responsible for activities leading to the collection of accounts receivable that are outstanding on the ATB, utilizing verbal and written communications with insurers, providers, employers, and other payers. This position requires being familiar with commercial, workers compensation, and liability third party payer reimbursement, and is accountable for getting those accounts collected.

POSITION EDUCATION / QUALIFICATIONS :

• High school diploma / GED is required
• Comprehensive knowledge of healthcare reimbursement
• Understands medical terminology
• Knowledge of Microsoft Office suite, working knowledge of Excel required
• Excellent Customer Service
• Good written and verbal communication skills required.
• Must be able to multi-task
• Ability to read, write and speak English.
• Ability to communicate clearly and concisely with all levels of management
• Previous healthcare experience (1-2 yrs.) is required, hospital experience preferred.

JOB KNOWLEDGE / EXPERIENCE :

Responsibilities :

POSITION RESPONSIBILITES :

Other information :

LINES OF REPSONSIBILITES :

(Chain-of-command)

1. Manager → 2. Director → 3. Chief Revenue Officer

CUSTOMER SERVICE :

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including : Commitment, Accountability, Respect, Excellence and Service.

AGE SPECIFIC :

Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his / her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirement relative to his or her age.

AMERICANS WITH DISABILITIES ACT : (ADA) :

A. Essential Duties : Indicated by bold print within performance standards, preceding individual numbered criteria.

The following table provides physical requirements that will be associated with, but not limited to, this position :

C. Occupational Exposure : This position has minimal to no exposure to blood, body fluids, or tissues and is an OSHA Category III (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Person who performs these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.

D. Aptitudes : HIGH 1 2 3 4 5 6 LOW

Intelligence : General learning ability : The ability to "catch on" or understand instructions and underlying principles. Ability to reason and make judgments. 3

Verbal : Ability to understand meanings of words and ideas associated with them, and to use them effectively. To comprehend language, to understand relationships between words, and to understand meanings of whole sentences and paragraphs. To present information or ideas clearly. 3

Numerical : Ability to perform arithmetic operations quickly and accurately. 2

Spatial : Ability to comprehend forms in space and understands relationships of plane and solid objects. Frequently described as the ability to "visualize" objects or two or three dimensions, or to think visually of geometric forms. 2

Form Perception : Ability to perceive pertinent details and objects or in pictorial or graphic material to make visual comparisons and discriminations and see slight differences in shapes and shadings of figures and widths and lengths of lines. 3

Clerical Perception : Ability to receive pertinent details and verbal or tabular material. To observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetic computation. 2

Motor Coordination : Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed. Ability to make a movement response accurately and quickly. 3

Finger Dexterity : Ability to move hands easily and skillfully. To work with fingers in placing and turning motions. 3

Manual Dexterity : Ability to move hands easily and skillfully. To work with hands in placing and turning motions. 3

Eye-Hand-Foot Coordination : Ability to move the hand and foot coordinately with each other in accordance with visual stimuli. 3

Color Discrimination : Ability to perceive and respond to similarities or differences in colors, shapes, or other values of the same or different color. To identify a particular color, or to recognize harmonious or contrasting color combinations, or to match color adequately. 3

I have read and reviewed my job description with my supervisor or designee and I understand the job I am expected to perform.

If applicable ____________ certification will be completed within _________ time frame of hire / transfer date.

Employee Signature : ________________________________ Date : ____________________

Transfer / Hire Date Effective : ________________________.