Implementation Manager

A company is looking for an Implementation Manager.

Key Responsibilities

Own customer implementations from post-sale handoff through go-live and early adoption

Work directly with customers to understand their operational workflows and translate them into the platform

Collaborate closely with Sales, Product, and Engineering to ensure smooth transitions and gather feedback

Required Qualifications

3+ years of experience in software implementation, customer support, or a similar customer-facing SaaS role

Bachelor's degree in Computer Science, Engineering, or a related technical field

Strong execution mindset with a bias toward action and ownership

Highly process-oriented with a natural instinct for documentation and standardization

Self-starter who takes ownership and thrives in an early-stage environment