Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Goodyear, AZ, US
[error_messages.no_longer_accepting]
Associate Team Leader

Associate Team Leader

H&R Block • Goodyear, AZ, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It Would Be Even Better If You Also Had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What You'll Bring To The Team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates

    • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher

    • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

    • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    [job_alerts.create_a_job]

    Associate Team Leader • Goodyear, AZ, US

    [internal_linking.similar_jobs]
    Shift Leader

    Shift Leader

    Smashburger 1393 Avondale • Avondale, AZ, US
    [job_card.full_time]
    Our first Smashburger restaurant opened in 2007 with one single notion in mind; .Better burgers takes better service, support and teamwork. That's why we treat our team membe...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Service Team Leader

    Service Team Leader

    TOKYO JOES LLC • Avondale, AZ, US
    [job_card.full_time]
    Our service team leader is the face of the restaurant and creates excellent guest experience.We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency.We ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Lead, Market Operations

    Team Lead, Market Operations

    Carvana • Tolleson, AZ, US
    [job_card.full_time]
    At Carvana, we sell cars, but we are not salespeople.We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Leader - $19 / hr.

    Shift Leader - $19 / hr.

    Portillos Hot Dogs, LLC • Glendale, AZ, US
    [job_card.full_time]
    Do you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff of high-performing leaders? At Portillo’s, we’re looking...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Leader

    Shift Leader

    Smashburger 1398 Lake Pleasant • Peoria, AZ, US
    [job_card.full_time]
    Our first Smashburger restaurant opened in 2007 with one single notion in mind; .Better burgers takes better service, support and teamwork. That's why we treat our team membe...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Lead $20.01 / hr

    Shift Lead $20.01 / hr

    Angie's Food Concepts • Glendale, AZ, US
    [job_card.full_time]
    Angie’s Food Concepts – Shift Leader $20.Medical, dental and vision insurance.Closed on seven major holidays.Growth potential with a start-up. Angie’s Food Concepts is on a mission...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Associate Team Leader

    Associate Team Leader

    H&R Block • Surprise, AZ, US
    [job_card.full_time] +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Store Manager

    Assistant Store Manager

    Goodwill of Central & Northern Arizona • Goodyear, AZ, US
    [job_card.full_time]
    Goodyear Arizona, 85338, +1 (602) 6981926.Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Leader

    Team Leader

    Hawaiian Bros Island Grill - Stine Ventures Glendale, AZ • Glendale, AZ, US
    [job_card.full_time]
    At Hawaiian Bros, we embody the Aloha spirit so we can help inspire our guests to do the same.That means ensuring a healthy work-life balance that lets you live in harmony with others and the natur...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Leader

    Team Leader

    0074 Hawaiian Bros - 99th & McDowell. Coming Soon! • Avondale, AZ, US
    [job_card.full_time]
    At Hawaiian Bros, we embody the Aloha spirit so we can help inspire our guests to do the same.That means ensuring a healthy work-life balance that lets you live in harmony with others and the natur...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Patient Services Team Lead THB

    Patient Services Team Lead THB

    Sonora Quest Laboratories • Peoria, AZ, US
    [job_card.full_time]
    Position is actively responsible for an assigned department, serving as initial resource and communication liaison between immediate staff, other departments and Patient Services management.Assists...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Leader

    Team Leader

    Moe's Southwest Grill • Peoria, AZ, US
    [job_card.full_time]
    The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant.The Team Leader’s responsibility is to assist in directing the operation ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Lead

    Shift Lead

    Swig Peoria • Glendale, AZ, US
    [job_card.full_time]
    At Swig, we’re all about fun, energy, and giving our customers an unforgettable experience.You’ll wear many hats, but your top priority is creating happy moments in every cup.Whether yo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Lead- MUST BE AT LEAST 18

    Shift Lead- MUST BE AT LEAST 18

    Your Papa John's • Goodyear, AZ, US
    [job_card.full_time]
    At Papa John's, people are always our top priority.Our secret ingredient is YOU! Our employees are much like our toppings. They're all different, but come together to make the ultimate pizza...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Store Director (Profit Center Leader)

    Store Director (Profit Center Leader)

    Diventures • Peoria, AZ, US
    [job_card.full_time] +1
    At Diventures - where safety is our number one priority and fun is our number one goal - we use our passion, and the power of water, to impact lives, change the world, and have fun doing it.The Sto...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Leader

    Shift Leader

    Rubio's Restaurant Group LLC • Glendale, AZ, US
    [job_card.full_time]
    Responsible and accountable for supervising and supporting a productive and profitable restaurant, including Guest satisfaction, food quality and portioning, and Team Member efficiency, safety and ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Associate Director of Clinical Services

    Associate Director of Clinical Services

    Centria Autism • Peoria, AZ, US
    [job_card.full_time]
    Are you a skilled Board Certified Behavior Analyst (BCBA) who is passionate about empowering fellow Clinical Leaders? If you're a natural mentor that thrives when disseminating clinical knowled...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Leader

    Team Leader

    Moe's • Peoria, AZ, US
    [job_card.full_time]
    The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant.The Team Leader’s responsibility is to assist in directing the operation of the...[show_more]
    [last_updated.last_updated_30]