Talent.com
Doctor's Technician (PEG NC)
Doctor's Technician (PEG NC)Physicians Eye Care Group • Fayetteville, NC, US
Doctor's Technician (PEG NC)

Doctor's Technician (PEG NC)

Physicians Eye Care Group • Fayetteville, NC, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Location : On-site Store Location

Are you passionate about helping others? Do you see yourself positively impacting the patient experience by being the meaningful first touchpoint at the store? At Physicians Eyecare Group, our Doctor Technician's carefully orchestrate an efficient flow and transition from our Clinical services team to the retail team. In this position, you will provide outstanding customer service to all patients while fostering a strong partnership to ensure an exceptional customer experience.

About us :

At Physicians Eyecare Group we bring over a decade of expertise in the optometry industry. Our industry-leading support center has helped us to provide quality eye care to our patients, in a fast, friendly, and affordable way. Allowing for a focus on delivering the best experience for our patients in every moment and at every touchpoint.

Why join our winning team?

  • We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business.
  • Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more.
  • Paid time off that increases with seniority
  • Professional development and promotion opportunities
  • Employee Assistance Program (EAP)
  • We offer competitive variable compensation opportunities and commission on sales.
  • Work with an amazing team!

Physician Eyecare Group Clinical Duties

  • The Physician Eyecare Group (PEG) provides all clinical services for a store, and PEG doctors provide supervision, direction and guidance to the Doctor’s Technicians to regarding but not limited to Diagnostic Pre-Testing, and Digital Refraction, Contact Lens care and executing all PEG clinical standards.
  • Meet all training guidelines, procedures, protocols, and certification requirements and clinical standards developed by the Physician Eyecare Group.
  • The role will also require this person to communicate effectively with the supervising PEG physician for all direction and guidance with regards to patient care within their store.
  • Achieve desired daily / weekly / monthly / quarterly PEG goals.
  • Operational Duties

  • Deliver an outstanding patient experience, collaborating with other team members to accomplish store goals, clinical metrics and initiatives.
  • Greet our patients as they enter the store, identify patients' needs to ensure an easy and memorable experience while providing information about available products and services.
  • Answer customers' inquiries and gather necessary information to ensure a positive experience.
  • Schedule and confirm appointments
  • Assist with patient complaint resolution and inform the status of pending orders; ensure all patient expectations are met.
  • Ensure brand standards by performing basic housekeeping duties when necessary.
  • Maintain patient records confidential and secure in accordance with HIPAA requirements.
  • Other duties as assigned and required.
  • Key Qualifications

  • You have a high school diploma or equivalent.
  • You have 2+ years of experience delivering outstanding customer service to patients and / or customers.
  • You have the skills necessary to communicate effectively with a diverse group of people.
  • You have a passion for customer satisfaction and maintain a positive demeanor.
  • You remain proactive and execute problem solving skills to address potential patients’ concerns or rebuttals.
  • You are driven by results and have the ability to multitask, prioritize and be flexible with changing business needs in a team environment.
  • You have schedule flexibility? Work hours will be determined based on business needs
  • You enjoy working with technology and are curious about current innovations
  • Optical experience is a plus.
  • Physicians Eyecare Group is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.

    If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email retailcareers@nowoptics.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

    [job_alerts.create_a_job]

    Doctor • Fayetteville, NC, US

    [internal_linking.related_jobs]
    Locum Physician (MD / DO) - Oncology - General / Other in Lumberton, NC

    Locum Physician (MD / DO) - Oncology - General / Other in Lumberton, NC

    Weatherby Healthcare • Lumberton, NC, United States
    [job_card.full_time] +2
    Get in touch with a Weatherby consultant today to learn more about this and other opportunities available now.Full-time position with flexibility for part-time schedules 15 - 16 patients per day wi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Internal Medicine Physician (MD / DO) - UNC Health Primary Care at The Oaks

    Internal Medicine Physician (MD / DO) - UNC Health Primary Care at The Oaks

    UNC Health Care • Lumberton, NC, United States
    [job_card.full_time]
    UNC Health Primary Care at The Oaks.Lumberton, NC, seeks a Family Medicine or Internal Medicine Physician in anticipation of an upcoming retirement, joining our team of three physicians and two APP...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Nurse RN - Pediatrics - $1,796 per week in Lumberton, NC

    Travel Nurse RN - Pediatrics - $1,796 per week in Lumberton, NC

    TravelNurseSource • Lumberton, NC, US
    [job_card.full_time]
    TravelNurseSource is working with GetMed Staffing to find a qualified Pediatrics RN in Lumberton, North Carolina, 28358!. GetMed Staffing is searching for a strong Pediatric RN to assist our travele...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Locum Physician (MD / DO) - Psychiatry - General / Other in Fayetteville, NC

    Locum Physician (MD / DO) - Psychiatry - General / Other in Fayetteville, NC

    LocumJobsNetwork • Fayetteville, NC, US
    [job_card.full_time]
    Doctor of Medicine | Psychiatry - General / Other.Competitive weekly pay (inquire for details) .LocumJobsNetwork is working with Weatherby Healthcare to find a qualified Psychiatry MD in Fayetteville...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Locum Physician (MD / DO) - Oncology - General / Other in Lumberton, NC

    Locum Physician (MD / DO) - Oncology - General / Other in Lumberton, NC

    Locum Jobs Online • Lumberton, NC, United States
    [job_card.full_time] +2
    LocumJobsOnline is working with Weatherby Healthcare to find a qualified Oncology MD in Lumberton, North Carolina, 28358!. Get in touch with a Weatherby consultant today to learn more about this and...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Physical Therapist (PT) - $2,371 per week in Lumberton, NC

    Travel Physical Therapist (PT) - $2,371 per week in Lumberton, NC

    Triage Staffing LLC • Lumberton, NC, US
    [job_card.full_time]
    Travel Rehab : Physical Therapy Lumberton.Shift Details : 8H Days (12 : 00 AM-12 : 00 PM).Length : 13 WEEKS 13 weeks.Apply for specific facility details.[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Physician / Hematology / North Carolina / Permanent / Hem / Onc Medical Director - 1 hr. South of Rale

    Physician / Hematology / North Carolina / Permanent / Hem / Onc Medical Director - 1 hr. South of Rale

    Enterprise Medical Recruiting • Fayetteville, NC, US
    [job_card.full_time]
    This is an ideal opportunity for a motivated physician leader to join an established, high-performing group and the opportunity to make a lasting impact in a growing academic health system.Convenie...[show_more]
    [last_updated.last_updated_30] • [promoted]
    CDL-A Regional Truck Driver - 3 Months Experience Required

    CDL-A Regional Truck Driver - 3 Months Experience Required

    C.R. England • Spring Lake, NC, US
    [job_card.full_time]
    England, the premier long-haul refrigerated carrier in the country on a dedicated account out of Tar Heel, NC.Consistent schedule with predictable mileage and routes. Delivers to the Southeast regio...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Locum Physician (MD / DO) - Emergency Medicine in Stuttgart, AR

    Locum Physician (MD / DO) - Emergency Medicine in Stuttgart, AR

    LocumJobsNetwork • Fayetteville, US
    [job_card.full_time] +1
    LocumJobsNetwork is working with CompHealth to find a qualified Emergency Medicine MD in Stuttgart, Arkansas, 72160!.Interested in this assignment? Or maybe you still haven't found what you're look...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Physical Therapist (PT) - $2,020 per week in Lumberton, NC

    Travel Physical Therapist (PT) - $2,020 per week in Lumberton, NC

    Core Medical Group • Lumberton, NC, US
    [job_card.full_time]
    CoreMedical Group has hundreds of exciting and rewarding travel assignments throughout the country for Travel Allied Professionals and Travel Nurses. Plus, we're the only healthcare staffing company...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Physical Therapist (PT) - $2,020 per week in Lumberton, NC

    Travel Physical Therapist (PT) - $2,020 per week in Lumberton, NC

    AlliedTravelNetwork • Lumberton, NC, US
    [job_card.full_time]
    AlliedTravelNetwork is working with Core Medical Group to find a qualified Physical Therapist (PT) in Lumberton, North Carolina, 28358!. CoreMedical Group has hundreds of exciting and rewarding trav...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Physical Therapist (PT) - $2,059 to $2,256 per week in Lumberton, NC

    Travel Physical Therapist (PT) - $2,059 to $2,256 per week in Lumberton, NC

    AMN Healthcare Allied • LUMBERTON, NC, US
    [job_card.full_time]
    Job Description & Requirements.Physical Therapist - Skilled - (PT - Skilled) .StartDate : 1 / 1 / 2026 Available Shifts : 8 D Pay Rate : $2059. Well respected skilled nursing facility (SNF) is seekin...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Medical Director Physician

    Medical Director Physician

    The Medicus Firm • Fayetteville, North Carolina, United States
    [job_card.permanent]
    Hematology / Oncology Medical Director.Guide and grow our department while building a new Oncology fellowship program.Play a key role in program development and physician mentorship.Large sign-on bon...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Medical Director- Hematology / Oncology - Fayetteville, NC

    Medical Director- Hematology / Oncology - Fayetteville, NC

    Cape Fear Valley Health System • Fayetteville, NC, US
    [job_card.full_time] +1
    MD / DO Residency / Fellowship / Externship.Academic / Training Program Hospital Outpatient.Medical Director - Hematology / Oncology. Cape Fear Valley Cancer Center - Fayetteville, North Carolina.Cape Fear Va...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Nurse RN - Pediatrics

    Travel Nurse RN - Pediatrics

    GetMed Staffing, Inc. • Lumberton, NC, US
    [job_card.full_time]
    RN Pediatrics for a travel nursing job in Lumberton, North Carolina.Job Description & Requirements.GetMed Staffing is searching for a strong Pediatric RN to assist our traveler-friendly client....[show_more]
    [last_updated.last_updated_30] • [promoted]
    Locum Physician (MD / DO) - Oncology - General / Other in Lumberton, NC

    Locum Physician (MD / DO) - Oncology - General / Other in Lumberton, NC

    LocumJobsOnline • Lumberton, NC, United States
    [job_card.full_time] +2
    LocumJobsOnline is working with Weatherby Healthcare to find a qualified Oncology MD in Lumberton, North Carolina, 28358!. Get in touch with a Weatherby consultant today to learn more about this and...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Physical Therapist

    Travel Physical Therapist

    Fusion Medical Staffing-Therapy • Lumberton, NC, US
    [job_card.full_time]
    Fusion Medical Staffing-Therapy is seeking a travel Physical Therapist for a travel job in Lumberton, North Carolina.Job Description & Requirements. Travel Physical Therapist (PT).Facility in Lu...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Physical Therapist (PT) - $2,371 per week in Lumberton, NC

    Travel Physical Therapist (PT) - $2,371 per week in Lumberton, NC

    AlliedTravelNetwork • Lumberton, NC, US
    [job_card.full_time]
    AlliedTravelNetwork is working with Triage Staffing LLC to find a qualified Physical Therapist (PT) in Lumberton, North Carolina, 28358!. Travel Rehab : Physical Therapy Lumberton.Shift Details : 8H...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]