Education :
Bachelor's Degree in Computer Science, Information Systems, Business Administration, Communication or other related field; or job-related experience on a year-by-year basis.
Required Experience :
- Minimum of 7 years of experience in IT product development, engineering, or project delivery, with emphasis on software lifecycle management.
- At least 5 years of experience leading cross-functional teams through complex product or technology solution delivery in a high-tech or government environment.
- Demonstrated ability to manage product development timelines, release planning, and stakeholder expectations across technical and business domains.
- Experience coordinating software or system integration activities and ensuring post-deployment support and readiness for the ServiceNow platform.
- Strong communication and presentation experience, especially in conveying product functionality, performance metrics, and delivery progress to business owners and leadership.
Preferred Experience :
Familiarity with agile and iterative delivery methods, backlog grooming, and sprint planning is preferred.
Experience working with government procurement and IT project governanceExperience with SharePoint 365, Microsoft Project, and collaborative product planning tools is highly desired.