Senior Client Operations SpecialistVirtualVocations • Grand Rapids, Michigan, United States
Senior Client Operations Specialist
VirtualVocations • Grand Rapids, Michigan, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Sr. Client Operations Specialist - Remote.
Key Responsibilities
Ensure adherence to contractual obligations and exceed client expectations in service delivery
Act as the primary operational liaison for account management teams, addressing service needs and fostering partnerships
Drive successful implementations and ongoing service delivery by managing timelines and mitigating risks
Required Qualifications
Bachelor's degree or equivalent combination of education and client service experience
Minimum 5+ years in an account management support role or operational client services function
Knowledge of the healthcare, managed care, and / or fitness industry
Proficiency in MS Office applications including Word, Excel, Visio, PowerPoint, and Outlook
Experience working in cross-functional teams and collaborative environments
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