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Health service associate
Health service associateRandstad • Irving, TX, United States
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Health service associate

Health service associate

Randstad • Irving, TX, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.permanent]
[job_card.job_description]

The Health Services Associate is a key member of the team responsible for answering phone calls and facilitating communication with healthcare providers, patients, and internal stakeholders. This role also coordinates and schedules initial and refill shipments of patient medications. Perks of the Assignment : Weekends Off : Enjoy a consistent Monday-Friday schedule to support work-life balance. Growth Opportunities : Gain exposure to other departments, allowing for personal and professional development. Potential for Full-Time Employment : Based on business needs, there may be opportunities to transition into a full-time role. Qualifications :

  • High school graduate or equivalent required
  • Typically requires 1+ years of related call center experience
  • Must be able to type 30 wpm
  • Analytical and problem-solving skills
  • Good verbal and written communication skills are essential for this position
  • Ability to work in a fast-paced environment while multitasking and adapting to change
  • Excellent organizational skills with attention to detail
  • Experience using MS Office applications including Word, Excel, and Outlook
  • Spanish preferred but not required

salary : $17 - $18 per hour

shift : First

work hours : 8 AM - 5 PM

education : High School

Responsibilities

  • Show initiative and take an enthusiastic, proactive approach to work
  • Excellent telephone skills
  • Answer incoming phone calls and provide necessary information
  • Contact patients and gather essential information for coordination of prescription shipments
  • Accurately and completely schedule medication deliveries
  • Maintain patient records accurately and completely
  • Follow all applicable government regulations, including HIPAA and compliance standards
  • Perform other duties as assigned
  • Skills

  • Call Center Support
  • Customer Service
  • Typing Skills
  • Qualifications

  • Years of experience : 1 year
  • Experience level : Experienced
  • Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer : Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including : medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

    This posting is open for thirty (30) days.

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