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Desktop Support Specialist
Desktop Support SpecialistTekgence Inc • San Diego, CA, United States
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Desktop Support Specialist

Desktop Support Specialist

Tekgence Inc • San Diego, CA, United States
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  • [job_card.full_time]
[job_card.job_description]

Role : Deskside Support Engineer

Location : San Diego, CA

Job Summary :

Deskside support engineering managing and providing site support. Act as POC for IT deskside support and Service Desk

Job Responsibilities :

Installing and configuring computer hardware, software, systems, networks, printers, and scanners

Providing technical support across the company (this may be in person or over the phone)

Hardware and software break fix support

Responding to client support requests.

Contacting clients to find out the nature of the problem.

Responding in a timely manner to service issues and requests.

Account Management / Password reset.

Service Desk calls and Ticket Management.

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Desktop Support Specialist • San Diego, CA, United States

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