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Senior Quality Assurance Analyst
Senior Quality Assurance AnalystSmartLight Analytics • Plano, TX, US
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Senior Quality Assurance Analyst

Senior Quality Assurance Analyst

SmartLight Analytics • Plano, TX, US
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Position Title :

  • Senior Quality Assurance Analyst  Department : Operations / Payment Integrity  Job Grade : Senior Professional (16)  Location : Remote  Reports to : Director of Quality Assurance         Job Summary    As a Senior Quality Assurance Analyst at SmartLight Analytics, you will play a critical role in ensuring the accuracy, consistency, and quality of work produced by our Clinical Analysts.
  • While our Clinical Analysts identify, investigate, and report on payment integrity issues in healthcare claims, your responsibility is to review their work for completeness, accuracy, and adherence to high quality standards.   This position requires strong knowledge of medical coding and payment integrity.

You will act as the final checkpoint before findings are released to clients and carriers, ensuring that every deliverable is defensible, well-documented, and aligned with SmartLight’s high standards.  The preferred candidate would be local to the Dallas, Texas area; however, this position is a hybrid position, and a qualified candidate can work remotely with periodic travel to the office.   This position is only eligible for legal residents of the United States of America.  This is NOT a Data Analyst / Engineer Position with SQL and data sets.  If you have this skill set, do not apply.  This analyst role is analyzing medical claims  and diagnostic codes ,and not working with large data sets.  Key Responsibilities  Quality Assurance :

  • Perform quality reviews of Quality Analyst work products   Review claims data  Confirm proper referral case presentation including referral reason, logic for the reason and proposed corrective action  Compare with client SPD and industry best practices  Validate identified savings values  Provide feedback to analysts on errors, omissions, or opportunities for improvement.  Contribute to QA standards documentation for a clearer definition of Quality  Analyze trends in quality issues and implement root cause / corrective actions  Serve as a resource for Quality Analysts by clarifying QA standards  Support the creation of a “culture of quality” among the clinical operations team  Collaboration and Stakeholder Engagement :   Work closely with healthcare professional consultants, clinical teams and business analysts to understand the data needs of stake holders  Collaborate with data scientists and engineers to build and refine analytics tools that enable improved decision-making  Present findings and insights to internal teams, clients, and stakeholders in a clear, understandable manner  Quality Control and Data Integrity :     Ensure the quality, accuracy, and integrity of clinical data by conducting data validation, cleaning, and preparation.   Identify and resolve issues related to data discrepancies, missing data, or inconsistencies within clinical datasets  Required Qualifications   3- 5 years’ work experience related to healthcare billing, claims adjudication, fraud investigation, payment integrity operations and / or healthcare reimbursement  Strong critical thinking and writing skills  Experience with  manipulating, analyzing, and interpreting large datasets  Strong knowledge of clinical terminology, medical procedures, and healthcare workflows  Ability to be concise, independent and provide defensible decisions in writing  Must have solid ability to accurately document findings in written form  Detail-oriented with excellent communication skills (oral presentations and written) and interpersonal skills  Strong PC knowledge and skills, including all Microsoft Office products  3-5 years’ experience with CPT and HCPCS code terminology  Preferred Qualifications  Certified Coding Specialist (AAPC or AHIMA) preferred  Bachelors degree in nursing or related field preferred    3+ years of experience working in the group health business or experience in a health care provider’s practice  Experience in claims adjudication and the healthcare payment process  An intermediate level of knowledge with Local, State & Federal laws and regulations pertaining to health insurance (commercial health plans and / or dental plans)  Experience with data analysis as it relates to healthcare claims adjudication  Skills and Competencies  Analytical Skills : Strong ability to interpret complex data and derive meaningful insights to drive healthcare outcomes  Problem- Solving :   Ability to identify issues in datasets and clinical workflows and suggest data-driven solutions  Attention to Detail : High level of precision and accuracy in handling critical data  Communication Skills : Excellent written and verbal communication, with the ability to present technical information to non-technical audiences  Collaboration : Team-oriented with a focus on collaboration across multidisciplinary teams  Who is SmartLight Analytics  SmartLight Analytics was formed by a group of industry insiders who wanted to make a meaningful impact on the rising cost of healthcare.
  • With this end in mind, SmartLight works for self-funded employers to reduce the wasteful spend in their healthcare plan through our proprietary data analysis.
  • Our process works behind the scenes to save money without interrupting employee benefits or requiring employee behavior changes  Powered by JazzHR
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