Cloud Solutions ConsultantVirtualVocations • Louisville, Kentucky, United States
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Cloud Solutions Consultant
VirtualVocations • Louisville, Kentucky, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Senior Consultant to guide customers in deploying and configuring cloud-based Contact Center solutions.
Key Responsibilities
Lead consultation sessions to understand customer requirements and design solutions
Execute deployment and configuration of cloud Contact Center solutions
Design and implement advanced Contact Center workflows and integrate communication technologies
Required Qualifications
5 - 8 years of experience in Contact Center consultation and deployment
Bachelor's degree or equivalent experience
Experience with Avaya Cloud Contact Center solutions
Strong knowledge of SIP and SMS messaging integration
Proficiency in analytics and data visualization tools, particularly Power BI
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