Talent.com
Operations Supervisor, Patient Access
Operations Supervisor, Patient AccessChildren's Hospital Colorado • Aurora, CO, United States
[error_messages.no_longer_accepting]
Operations Supervisor, Patient Access

Operations Supervisor, Patient Access

Children's Hospital Colorado • Aurora, CO, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Apply for Job

Job ID

102595

Location

Aurora

Position Type

Regular

Regular / Temporary

Regular

Add to Favorite Jobs

Email this Job

Job Overview

The Operations Supervisor provides supervision to a team of administrative support. The supervisor is responsible for coaching, mentoring, modeling best practices, scheduling, managing Paid Time Off (PTO) and day-to-day performance for direct reports. The supervisor is responsible for monthly audits / scorecards and communicating as appropriate.

Department Name : AMC Patient Access

Job Status : Full-time, salaried

Shift : Days / Evenings between 5 : 00am - 8 : 00pm. Weekend and holiday availability required.

POPULATION SPECIFIC CARE

  • No direct patient care.

ESSENTIAL FUNCTIONS

  • Recruits, screens and selects applicants for administrative support roles.
  • Educates all staff on job processes.
  • Ensures proper training of staff by utilizing the resources available within the team.
  • Assigns and manages day-to-day work flow for staff.
  • Manages, mentors, and supports staff on a daily basis.
  • Develops clear goals and objectives for performance management and effectively communicates accountability.
  • Creates a culture and atmosphere that will lead to a high level of employee engagement.
  • Implements and evaluates strategies to improve employee performance including performance improvement plans and making final determination on terminations of employment.
  • Provides and utilizes productivity reports for the department to assess performance of entire team.
  • Reviews customer service score cards and work quality with staff (phone call monitoring, customer surveys, and etc.).
  • Participates in labor cost and financial component decisions related to day-to-day operations.
  • Performs Kronos and other relevant time keeping administration.
  • Manages day-to-day administrative operations, including staffing.
  • Acts as a working supervisor and remains available to provide coverage for administrative / support staff.
  • Establishes and maintains partnerships across the hospital with operational, clinical, faculty / provider leadership.
  • Establishes team communication norms and staff rounding.
  • Other duties as assigned.
  • Minimum Qualifications

  • Education
  • High School diploma or equivalent.

  • Experience
  • Minimum of two (2) years previous relevant experience in a health care setting.

  • Equivalency
  • Bachelors' degree in Administration, Health Care Administration, Management, Finance, or related field will substitute for the required experience on a year-for-year basis.

    Scope and Level

  • Guidelines : Guidelines are in the form of stated objectives for the section, unit, function, or project. Is normally the first level of full supervision in a classification series. Performs most elements of supervision over 50% of the time. May also perform the work of front line staff as needed.
  • Complexity : Work assignment is generally unstructured and employee is responsible for assigning and supervising a variety of functions to achieve the objectives of the section, unit, or project. Duties performed involve weighing and evaluating factors requiring judgment, analytical ability, and problem solving.
  • Decision Making : Employee is responsible for simultaneous coordination and supervision of several functions, programs, or projects in various stages of completion. Primary responsibility for arranging and directing the work of two or more employees.
  • Communications : Contacts are of a non-prescribed nature involving the negotiation and resolution of problems and where exceptional degrees of discretion, judgment, and specialized knowledge are required in carrying out the programs and policies of an organization.
  • Supervision Received : Under managerial direction, the employee has personal accountability for carrying out the work objectives of an organizational unit or section within the scope of established guidelines and the mission of the organization or department. Employee is expected to resolve problems that arise in the normal course of the work. Work may be discussed with higher level supervisors and reviewed for soundness of judgment and feasibility of decisions.
  • Salary Information

    Pay is dependent on applicant's relevant experience.

    Annual Salary Range (Based on 40 hours worked per week) : $61,473.39 to $92,210.08

    Benefits Information

    Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical / dental / vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

    As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

    Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.

    EEO Statement

    It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.

    Colorado Residents : In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.

    [job_alerts.create_a_job]

    Operation Supervisor • Aurora, CO, United States

    [internal_linking.related_jobs]
    Travel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $2,115 per week in Pueblo, CO

    Travel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $2,115 per week in Pueblo, CO

    TravelNurseSource • Aurora, Colorado, US
    [job_card.full_time]
    TravelNurseSource is working with FlexCare to find a qualified PACU / Pre-Post Op RN in Pueblo, Colorado, 81001!.FlexCare is a nationwide leader in the staffing of travel nurses and clinicians.With a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Non-Skilled Home Health Agency Supervisor

    Non-Skilled Home Health Agency Supervisor

    Willis Counseling & Consulting • Aurora, Colorado, USA
    [job_card.part_time]
    A partnered and affiliated company of Willis Counseling & Consulting (WCC).This role is specifically for Willis Health Cares non-skilled home health operations. The Non-Skilled Home Health Agenc...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Home Health Clinical Supervisor RN

    Home Health Clinical Supervisor RN

    Amazing Care Home Health Services • Aurora, CO, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    RN Clinical Supervisor for our Skilled Nursing Department in our Aurora CO office.As we expand, we need a dedicated individual to join our team and uphold our commitment to compassion and quality s...[show_more]
    [last_updated.last_updated_30]
    Tech - Echo Tech

    Tech - Echo Tech

    The Medical Center of Aurora • Aurora, CO, United States
    [job_card.full_time]
    These diagnostic procedures create images of the heart's structures and blood flow to aid in the diagnosis of heart conditions. Echo Technologists work closely with cardiologists and other healthcar...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Remote First-Line Supervisors of Production and Operating Workers - AI Trainer ($80-$120 per hour)

    Remote First-Line Supervisors of Production and Operating Workers - AI Trainer ($80-$120 per hour)

    Mercor • Parker, Colorado, US
    [filters.remote]
    [job_card.full_time]
    About the Role • • Mercor is seeking experienced • •First-Line Supervisors of Production and Operating Workers • • to support a leading AI lab in advancing research and infrastructure for next-generatio...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Dir Operations Inpatient Rehabilitation

    Dir Operations Inpatient Rehabilitation

    UCHealth • Aurora, CO, United States
    [job_card.full_time]
    UCHealth UCHlth Leprino Building AMC, US : CO : Aurora.Pay is dependent on applicant's relevant experience.Director will support the operations of the hospital, assist in planning goals, program develo...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    PM Dock Supervisor

    PM Dock Supervisor

    Lanter Delivery Systems • Aurora, CO, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    In the 21st century we live in a business culture that demands cost and logistical efficiencies combined with increased productivity. Lanter's strategic, process driven approach has been embraced by...[show_more]
    [last_updated.last_updated_variable_days]
    Travel Echo Tech - $2238 / Week

    Travel Echo Tech - $2238 / Week

    Stability Healthcare • Aurora, CO, US
    [job_card.full_time]
    Stability Healthcare is seeking an experienced Echo Tech for an exciting Travel Allied job in Aurora, CO.Shift : 4x10 hr days Start Date : ASAP Duration : 13 weeks Pay : $2238 / Week.Stability HealthCa...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Physical Therapist Supervisor (PT)

    Physical Therapist Supervisor (PT)

    Nautic Partners • Brighton, CO, United States
    [job_card.full_time]
    Angels of Care currently has opportunities for part-time and full-time Physical Therapists (PT).Angels of Care Pediatric Home Health is a clinician owned and operated home health agency with experi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Lead (Store Supervisor)

    Team Lead (Store Supervisor)

    Activate Games • Aurora, Colorado, USA
    [job_card.full_time]
    Activate is a technology company building interactive gaming facilities across US Canada and into global markets.We take entertainment into the future by fusing technology and physical activity to ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Patient Experience Manager

    Patient Experience Manager

    University of Colorado Anschutz Medical Campus • Aurora, CO, United States
    [job_card.full_time]
    University of Colorado Anschutz Medical Campus.Department : Dental Clinic- Clinical Affairs.Job Title : Patient Experience Manager. Position # : 00740863- Requisition 38372.The School of Dental Medicin...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Clinical Manager - PreOp / PACU / GI

    Clinical Manager - PreOp / PACU / GI

    Crown Point Surgery Center (12700) • PARKER, Colorado, United States
    [job_card.full_time]
    Crown Point Surgery Center is Hiring a .Clinical Manager-PreOp / PACU / GI.Sign-On Bonus Available for Full Time Position . You will direct the operations in Pre Op PACU / GI , PAT, and SPD.Your leadersh...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Operations Manager

    Operations Manager

    Serenity Mental Health Centers • Parker, CO, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Operations Manager – No Healthcare Experience Needed.No healthcare background? No problem.We provide full training — all you need is leadership experience, emotional intelligence, and a drive to se...[show_more]
    [last_updated.last_updated_30]
    Remote Utilization Manager - Inpatient

    Remote Utilization Manager - Inpatient

    AllHealth Network • Watkins, CO, United States
    [filters.remote]
    [job_card.full_time]
    Join Our Team as a Utilization Review Manager (RN or Social Worker).Are you a compassionate nurse or social worker looking to make a real difference in behavioral health? AllHealth Network is seeki...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Amazon Operation Manager

    Amazon Operation Manager

    Activate Talent • Aurora, CO, US
    [job_card.full_time]
    Contract : Long term independent contractor.Payment : Monthly in US Dollars.As a seven-year-old, trendsetting Amazon beauty brand that has evolved from microblading to beauty masks, we are driven by ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Care Coordinator

    Patient Care Coordinator

    CYB Human Resources • Parker, CO, US
    [job_card.full_time]
    Medical Office Administrative Assistant.Salary : $20-$22 / hr depending on experience.Greet and check-in patients upon arrival, clean up and tidy up of the office. Schedule and confirm patient appointm...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Ultrasound Tech - $2,205 to $2,405 per week in Lafayette, CO

    Travel Ultrasound Tech - $2,205 to $2,405 per week in Lafayette, CO

    Titan Medical Group • Aurora, Colorado, US
    [job_card.full_time]
    ARDMS-AB / ARDMS-OB / BCLS / BLS - American Heart Association.Titan Medical is looking for travelers to fill a Travel Ultrasound Tech position for a 13 week assignment in Lafayette, CO! Call Titan for ad...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Travel Echo Tech - $2406.09 / Week

    Travel Echo Tech - $2406.09 / Week

    FlexCare • Aurora, CO, US
    [job_card.full_time]
    FlexCare is seeking an experienced Echo Tech for an exciting Travel Allied job in Aurora, CO.Shift : 4x10 hr days Start Date : 12 / 22 / 2025 Duration : 13 weeks Pay : $2406. Level II Trauma, Stroke, Magnet...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]