Job Description
Job Description
Benefits :
401(k)401(k) matchingBonus based on performanceCompetitive salaryEmployee discountsFree uniformsHealth insurancePaid time offTraining & developmentDental insuranceOpportunity for advancementAt Delaney Tire and Auto , we are committed to delivering high-quality automotive services, including inspection, diagnosis, and repair. Our team relies on ASE-certified expertise and years of professional experience to ensure every customer receives dependable and trustworthy service.
We are currently seeking Automotive Service Managers to lead and oversee all service-department activities within our retail location specializing in tires, automotive parts, and mechanical repair services. This position serves as a Store Manager developmental role , and Delaney Tire and Auto is dedicated to training, supporting, and promoting team members from within.
Responsibilities
As an Assistant Manager at Delaney Tire and Auto , you will supervise and direct all automotive and general service technicians while ensuring smooth shop operations. Key responsibilities include :
- Delivering exceptional customer service by listening, consulting, and communicating clearly with customers
- Following up on service requests, repair timelines, and customer concerns
- Overseeing complete vehicle inspections and providing comprehensive repair recommendations
- Building computerized repair orders, sourcing parts, and maintaining accurate documentation
- Presenting estimates, discussing pricing, and promoting current service specials
- Leading, training, and developing team members in alignment with company vision, values, and culture
- Supervising up to ten employees
- Overseeing technician performance in inspection, diagnosis, and repair of domestic, European, and Asian vehicles
- Managing inventory counts and supply needs
- Maintaining overall cleanliness, safety, and organization of the facility
- Performing other duties as assigned
Qualifications
- Minimum of 2 years of store or service manager experience
- Strong general automotive knowledge
- Excellent customer service and communication skills
- Proven leadership and team-building abilities
- Ability to work a flexible retail schedule, including weekends, evenings, and holidays
- Valid drivers license