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Assistant Store Manager
Assistant Store ManagerDelaney Tire and Auto • Wilmington, NC, US
Assistant Store Manager

Assistant Store Manager

Delaney Tire and Auto • Wilmington, NC, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Benefits :
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Dental insurance
  • Opportunity for advancement
  • At Delaney Tire and Auto , we are committed to delivering high-quality automotive services, including inspection, diagnosis, and repair. Our team relies on ASE-certified expertise and years of professional experience to ensure every customer receives dependable and trustworthy service.

    We are currently seeking Automotive Service Managers to lead and oversee all service-department activities within our retail location specializing in tires, automotive parts, and mechanical repair services. This position serves as a Store Manager developmental role , and Delaney Tire and Auto is dedicated to training, supporting, and promoting team members from within.

    Responsibilities

    As an Assistant Manager at Delaney Tire and Auto , you will supervise and direct all automotive and general service technicians while ensuring smooth shop operations. Key responsibilities include :

    • Delivering exceptional customer service by listening, consulting, and communicating clearly with customers
    • Following up on service requests, repair timelines, and customer concerns
    • Overseeing complete vehicle inspections and providing comprehensive repair recommendations
    • Building computerized repair orders, sourcing parts, and maintaining accurate documentation
    • Presenting estimates, discussing pricing, and promoting current service specials
    • Leading, training, and developing team members in alignment with company vision, values, and culture
    • Supervising up to ten employees
    • Overseeing technician performance in inspection, diagnosis, and repair of domestic, European, and Asian vehicles
    • Managing inventory counts and supply needs
    • Maintaining overall cleanliness, safety, and organization of the facility
    • Performing other duties as assigned
    • Qualifications

    • Minimum of 2 years of store or service manager experience
    • Strong general automotive knowledge
    • Excellent customer service and communication skills
    • Proven leadership and team-building abilities
    • Ability to work a flexible retail schedule, including weekends, evenings, and holidays
    • Valid drivers license
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    Assistant Store Manager • Wilmington, NC, US

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