Temporary Academic Advisor

Position Information

Position Information Position Title: Temporary Academic Advisor Working Title: Academic Advisor Position Number: Bronco One Stop Full-time or Part-time: Full Time Time Limited Position: No Number of Vacancies: Multiple Vacancies Department: Bronco One Stop Posting Number: SHRA/EHRA: Job Category: Professional Hiring Range: $20.00 per hour Overall Position Competency: TMP Primary Purpose of the Organization: Primary Purpose of the Organizational Unit:

The Bronco One Stop is a centralized space for students to access common student services to strengthen their ability to navigate Fayetteville State University. The goal of Bronco One Stop is to enhance the student experience with the application process, academic records, financial aid, making payments, speaking with an advisor to register for classes, gaining assistance with degree planning, receiving academic support, and navigating university resources. Fayetteville State University First Year Experience mission is to ensure that every first-year student is given access to academic support and campus engagement opportunities to create an enriched college experience. The First-year experience office delivers high quality services by providing support with educational planning, course selection, resource awareness, and success strategies.

Primary Purpose of the Position: The primary purpose of the position would be to provide academic advising to the majors within a specific department or degree program. The academic advisor will help the program coordinator and faculty ensure that students in the major take full advantage of academic support opportunities and that student experience no unnecessary obstacles to degree completion. The position will help improve retention and graduation rates. Primary Purpose of the Position: Academic Advising-45%:
Assisting the student with the selection of their courses each semester and providing them with their Alternative PINS once they have been properly advised.

• Completing appropriate student paperwork, such as requests for course waivers/substitutions, course overloads, permission to take courses at other institutions, course repeats, etc.
• Monitoring the progress of majors toward graduation and intervening with majors to encourage registration, appropriate course selection, use of available academic support and other resources, timely application for graduation, etc.
• Complete the process of clearing students for graduation.

Consultation/Communication -15%:
Serve as initial point of contact for any student who declares their major within the advisor’s department. Respond to inquiries from prospective students and majors via email, phone, in-person, or campus visitations.

• Assist students with the declaration of major process, including providing advice to those who are unable to declare their major due to their GPA or other issues.
• Process declarations of major, enter the appropriate information into Banner, including the assignment of a faculty mentor and notifying the appropriate faculty mentor and department chair of any new majors.
• Review transcripts, certifications, or other official forms identifying approved academic credit and evaluate the course equivalencies for the university core curriculum and the degree program.
• Develop an academic degree plan for each student, which provides a clear path to earning a
• degree in their chosen major.
• Provide guidance to any online majors to assist them in understanding online degree completion programs and with the process of completing necessary lower-level courses at other institutions.
• Create and maintain a student folder for each student, which contains all appropriate
• documents and advising records.

Problem Solving-15%: Provide guidance to students experiencing academic difficulty or other problems:

• Create a success plan for each student in academic difficulty.
• Assist students with making contacts with faculty as needed for help or advice.
• Assist students with making the appropriate contacts or providing referrals to appropriate offices such as Financial Aid or the Center for Personal Development.
• Monitor and document the progress of students in academic difficulty.
• Advise and assist students who wish to withdraw from a course or from the university.
• 10% Act as a liaison between the department and students, as well as other appropriate units within the university, such as Admissions, the Registrar, Catalog Officer, etc.
• Attend all department meetings to provide information and support to the department in the areas of academic advising, student concerns, and potential course scheduling, curriculum, or catalog issues.
• Attend academic advisor meetings and report back to appropriate units.
• Work with the Registrar and other appropriate units to stay current on advising policies and curriculum issues.
• Serve on departmental and university committees as assigned.

Records/Retention-15%: Maintain records on majors and advisor interactions with majors using appropriate software.

• Provide reports on majors, cohorts, and other advising or enrollment issues as requested.
• Participate in programs designed to recruit and retain students and majors, such as the Fall Preview,
• Spring Open House, Majors Fair, First Steps, and Return2FSU.
• Maintain records of contacts at these events.
• Follow up with potential students and majors to encourage them to apply.
• Develop departmental advising materials, such as curriculum guides and newsletters, as needed.
• Engage in any other academic advising-related activities assigned by the Department Chair.

Other duties assigned -10%. Minimum Education and Experience Requirements: An earned bachelor’s degree from an accredited institution preferably in the degree program to which they are assigned.

Some work experience in higher education, preferably in academic advising, counseling admissions, enrollment management or student affairs. Knowledge skills and abilities: Requires the ability to use a personal computer to complete duties and knowledge of Microsoft Office products (WORD, PowerPoint, Excel), as well as other related student management software.

• Must have excellent interpersonal and customer service skills; be able to manage a wide variety of records, files, and reports.
• Must have personal and professional attributes to include punctuality, diligence, commitment, integrity, teamwork, and confidentiality.

Preferred Qualifications:

• Previous experience in academic advising
• Master’s Degree

Special Instructions to Applicants: Continuous posting in order to develop a qualified pool of interested candidates. If your education and experience meets the needs of our academic programs at any time, you will be contacted to discuss proposed opportunities. These needs change from semester to semester. Notice to Applicants: Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”
Please list at least three professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission. Closing Date: Open Until Filled: Yes Other Information: If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. EEO Statement: This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity,sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds. Veteran's Statement: Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.