Patient Care Coordinator / Front Desk

Position: Patient Care Coordinator

Location: Neuropathy Treatment Clinic of Oklahoma

Department: Front Desk / Administrative

Schedule Type: M-TH 7:00am - 4:30pm ( No Friday's or Weekends) Job Type: Full-Time

Position Overview:
The patient care coordinator/front desk position at Neuropathy Treatment Clinic of Oklahoma is responsible for managing patient flow, coordinating appointment logistics, supporting the clinical team, and staying organized. Strong interpersonal and communication abilities will be key, as you'll engage with patients and staff on a daily basis. Being empathetic and patient-focused will help create a welcoming environment that makes patients feel valued and understood.Organizational skills are crucial for managing patient schedules and maintaining efficient front desk operations. A detail-oriented mindset will ensure accurate data collection and patient documentation.

Key Responsibilities:

Patient Interaction & Scheduling

• Greet patients warmly and professionally upon arrival

• Answer incoming phone calls and respond to voicemails promptly

• Schedule, reschedule, confirm, and cancel appointments

• Collect co-pays, accurately enter patient demographics, insurance, and clinical information in the EMR system

• Monitor waiting area for cleanliness and patient comfort

• Assist with general front office operations including faxing, scanning, and filing as needed

• Uphold confidentiality, professionalism, and HIPAA compliance in all interactions

Qualifications:

• High school diploma or equivalent required; college coursework or associate degree (required )
• Prior experience in a medical front desk or administrative healthcare setting (required)
• Proficient in electronic medical records (EMR) systems and general computer skills (required)
• Excellent verbal and written communication skills
• Strong attention to detail and ability to multitask in a fast-paced environment
• Friendly, compassionate, and professional demeanor with patients and staff
• Ability to work collaboratively as part of a multidisciplinary healthcare team

Benefits

• PTO
• 401 K plan
• Holiday PTO
• Health Insurance/Dental Insurance
• Life Insurance

Join a clinic that puts patients first and supports team collaboration to improve lives.

Apply today to be a part of the Neuropathy Treatment Clinic of Oklahoma's mission to deliver meaningful care with purpose and integrity.