Sr Manager, Insurance Discover Billing Services

Impact you will make

As an integral member of the FinThrive team, the Manager of our Insurance Discover Billing Services Operations will be responsible for the overall business leadership, as well as operational management and capacity planning of a team of on-shore and off-shore billing analysts to ensure optimal identification of correct insurance, crediting and loading of coverage to patient accounts, and follow-up with payers on behalf of the client base. The role will entail building and growing the billing operation, ensuring proper capacity planning, resource allocation and scoping of services to optimize and balance revenue growth and staff productivity targets. The ideal candidate will bring solid revenue cycle experience, client service acumen, and a strong capacity management mindset to drive efficiency and revenue.

What you will do

Capacity Planning and Management

• Work closely with sales and services groups to manage inbound deal flow and staffing needs
• Establish and maintain pricing, staffing and cost models to evaluate opportunities and needs
• Dynamically manage the utilization and productivity of billing analyst staff, ensure they are optimally deployed to client accounts to maximize account throughput, client recoveries and company revenue potential
• Maintain overall capacity planning and management model to ensure proper levels of staffing and allocation of resources.
• Conduct regular account metric performance reviews and audits.
• Partner with HR to hire, train and on-board new associates

Manage Billing Operations & Client Communications

Track and Manage to KPI's and SLA Performance Metrics

What you will bring

Education : Bachelor's degree in Healthcare Administration, Business, Finance or related field required; Master's degree preferred.

Requirements :

Experience :

Skills :

About FinThrive

FinThrive is advancing the healthcare economy.

For the most recent information on FinThrive's vision for healthcare revenue management visit finthrive.com / why-finthrive .

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at https : / / finthrive.com / careers#culture .

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit finthrive.com / careers-benefits .

FinThrive's Core Values and Expectations

Physical Demands

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Statement of EEO

FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.

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FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.

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