IT Project Manager II

Are you curious about solving complex business challenges for a leading convenience retailer?

Do you have a passion for cross functional collaboration?

Then you may be the perfect addition to our team!

EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members.

You can find us operating under the following store banners : Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.

What We Offer : Competitive Wages

Work today, get paid tomorrow through our earned wage access program

Paid Time Off

Medical / Health / Dental Coverage

401K with Company Match

Team Member Discounts

Tuition Reimbursement

Employee Assistance Program

Health Savings Account

Company Spirit Days

Employee recognition and awards

And much more!

Position Summary :

The IT Project Manager II is an experienced project manager responsible for managing moderately complex IT projects or supporting larger initiatives within the enterprise. This role works closely with IT and business teams to translate project objectives into actionable plans, ensuring alignment with established processes and priorities. The PM II supports project delivery by coordinating resources, tracking progress, and facilitating communication among stakeholders. This role helps ensure projects are delivered on time, within budget, and in accordance with organizational standards. IT Project Managers at this level focus on system integration, digital platforms, and process improvement efforts that impact specific departments or business units.

Responsibilities : 1.

Lead small to medium-scale IT projects, typically within 1-2 business units or functional area.

2.

Support cross-functional project teams by coordinating tasks, tracking deliverables, and maintaining schedules.

3.

Assist in developing and updating project plans and budgets; monitor actuals and report deviations.

4.

Organize and facilitate project meetings, document action items, and follow up on progress.

5.

Ensure project objectives are clearly documented and delivered to meet stakeholder needs.

6.

Support the integration of vendor tasks and review vendor deliverables as assigned.

7.

Communicate project status and issues to stakeholders in a timely manner.

8.

Identify and escalate project risks and unresolved issues to senior project managers or leadership.

9.

Serve as a point of contact for assigned projects between IT, business sponsors, and vendors.

10.

Collaborate with Finance, Legal, and Procurement to support project alignment with budgets and agreements.

11.

Participate in lessons learned and continuous improvement activities within the PMO framework.

12.

Must be able to perform the essential functions of this position with or without reasonable accommodation

Working Relationships :

IT, Finance, Legal, Procurement

Minimum Education : Bachelor’s degree

Preferred Education :

Bachelor’s degree in a business or related discipline preferred.

Minimum Experience :

4 years of progressive IT project management experience in enterprise environments.

Experience managing departmental or business unit-level projects with moderate budgets.

Familiarity with IT governance, vendor management, and financial tracking.

Preferred Experience :

4+ years leading IT projects or initiatives.

Experience supporting project portfolios and managing budgets.

Experience working with cross-functional teams.

2+ years’ experience in the Retail industry preferred.

Licenses / Certifications :

PMP or CAPM certification preferred or willingness to attain.

Six Sigma Certification a plus.

Soft Skills / Competencies :

Puts the Customer First : Understands and anticipates customer needs, acts with customers in mind, and builds trust.

Communicates Effectively : Shares information clearly, listens actively, and seeks feedback.

Works as a Team Player : Collaborates with others, values diverse perspectives, and contributes to team goals.

Demonstrates Positive Influence : Acts with integrity, builds partnerships, and takes responsibility for personal development.

Supports Change and Innovation : Embraces new ideas, participates in process improvements, and adapts to change.

Executes with Excellence : Is action-oriented, meets deadlines, and delivers quality results.

Provides Direction : Plans and organizes work, stays focused on priorities, and understands the business context.

Excellent oral and written communication skills

Strong Presentation Skills

Ability to foster team work and build collaborative relationships

Strong interpersonal skills

Proficient in Microsoft Office Suite

Other Requirements : Travel :

Minimal 5%

Hours & Conditions :

Typically, Monday – Friday,

8+ hour days in office setting, may be able to work 1 day from home with approval.

Physical Requirements :

Minimal physical effort required; sitting / standing at computer for long periods of time.

Ability to maneuver and lift up to 10 lbs.

At EG America, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.

Consistent with Massachusetts Pay Transparency Law, we’re sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications.

Base pay represents just one part of our total rewards approach. We’re proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.