Product Owner ( DevOps )

Job Description

The Product Owner for UBM DevOps Pod leads a newly established, cross-functional agile DevOps pod focused on supporting and optimizing digital and eCommerce operations within retail.

The Product Owner ensures the pod is delivering the highest value by managing priorities across defect triage, deployment pipelines (CI / CD), infrastructure availability, production monitoring, and hyper care support.

Core Job Responsibilities :

• Product Delivery & Pod Accountability :

Own the end-to-end delivery of operational features and capabilities supporting retail digital and eCommerce platforms. Prioritize backlog items, from production defect fixes to infrastructure enhancements, ensuring alignment with business goals and technical feasibility.

Collaborate closely with business teams, technical leads, engineering, and stakeholders to gather, clarify, and translate operational needs, business statements, and technical requirements into clear epics and user stories that the DevOps pod can act upon effectively.

Continuously prioritize and groom the product backlog to balance urgent production support issues with strategic enhancements, leaning into the broader business strategy while empowering the pod to focus on the right work at the right time.

Work together with engineers, QA, and deployment teams to plan, execute, and monitor CI / CD releases ensuring smooth rollouts with minimal disruption to retail operations.

Act as the primary liaison between business, product, and technical teams—communicating status updates, managing expectations, and ensuring transparency on priorities, releases, and operational health.

Oversee production monitoring metrics and support triage processes to identify, prioritize, and resolve defects impacting digital and eCommerce platforms, facilitating rapid incident response and root cause analysis.

Partner with technical leads, developers product management, retail media business partners, and other stakeholders to foster continuous improvement in product quality, delivery efficiency, and operational excellence.

Lead retrospectives and feedback loops to enhance team processes, improve deployment cadence, and raise system availability and reliability.

Essentials for Success :