Hybrid Processor

GENERAL DESCRIPTION (Summary Scope Purpose)

The Hybrid Processor is responsible for accurately and timely processing insurance documentation to meet loan requirements. Working under direct supervision this role involves data entry reviewing various insurance documents across multiple lines of business and completing transactions as addition to processing tasks the position includes providing exceptional customer service by assisting both customers and insurance agents over the phone. Youll handle both inbound and outbound calls assist in obtaining the necessary insurance documentation and educate callers on the requirements needed to fulfill their loan agreements.

About HUB :

HUB Financial Services stands out as an industry leader in effectively managing lending risk associated with loan-level collateral for financial institutions. Whether youre dealing with real estate owned residential real estate commercial real estate auto watercraft RV powersport or equipment portfolios our outsourced insurance tracking blanket and impairment programsare designed to address lending risk comprehensively.

Our commitment to tailoring solutions means we create a unique strategy for each client and portfolio.

Why Choose HUB

Throughout our network of more than 500 HUB offices in North America we offer a competitive exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB we believe in investing in the future of our employees and providing continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolve as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse challenging work environment with financial security and career satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Field inbound and outbound calls to customers and insurance agents while providing superior customer service across all escrow and non-escrow insurance products.
• Key in and validate data received in order to update loan records.
• Match insurance documents to loan records in the Miniter Ecommerce System.
• Train in additional supplemental processes based on business need.
• Adhere to the Daily Workflow Schedule which outlines job responsibilities and daily production goals.
• Actively participate in all training sessions team meetings department meetings and One-on-one meetings.
• Participate and / or collaborate in assignments and special projects.
• Other responsibilities as directed.
• Attends industry related continuing education training and courses

The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences equalize peak work periods or otherwise to balance the workload.

MINIMUM KNOWLEDGE SKILLS AND ABILITIES :

LICENSING OR CERTIFICATION REQUIREMENTS

BENEFITS

All full-time employees working 30 hours a week are eligible for benefits. Benefits are effective on the first of the month following their first 30 days.

PHYSICAL DEMANDS

Schedule :

Monday-Friday 8 : 30am-5 : 00pm EST with a half-hour lunch

Working Conditions :

YOU WILL NEED

Disclosure required under applicable law in California Colorado Illinois Maryland Minnesota New York New Jersey and Washington states : The expected salary range for this position is $16.00- $16.50 and will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and International is proud to offer comprehensive benefit and total compensation packages : health / dental / vision / life / disability insurance FSA HSA and 401(k) accounts paid-time-off benefits such as vacation sick and personal days and eligible bonuses equity and commissions for some positions.

All duties and responsibilities outlined in this position are considered essential job functions and reasonable accommodations will be made to enable individuals with disabilities to perform them. The requirements listed represent the minimum knowledge skills and abilities necessary to perform the job proficiently. This description is not exhaustive and employees may be required to perform other job-related duties as assigned by their supervisor subject to reasonable accommodation.

To perform this job successfully the incumbent must meet the qualifications and perform each essential duty satisfactorily. These qualifications are considered without regard to race religion color sex national origin disability or any other characteristic protected by federal state or local law. If the position requires licensing or certification the incumbent must maintain compliance with all continuing education and other requirements.

Department Account Management & Service

Required Experience : 1-2 years of relevant experience

Required Travel : No Travel Required

Required Education : High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race / ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Key Skills

Loan Processing,Typing,Data Entry,Customer Service,Organizational skills,Basic Math,Computer Skills,Fraud,Microsoft Outlook,10 Key Calculator,Fair Housing Regulations,Food Processing

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 16 - 16