Talent.com
Remote Customer Service Representative
Remote Customer Service RepresentativeTEKsystems • Columbia, SC, United States
Remote Customer Service Representative

Remote Customer Service Representative

TEKsystems • Columbia, SC, United States
[job_card.variable_hours_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [filters.remote]
[job_card.job_description]
  • Job Description
  • Customer Service Specialists are responsible for understanding the entire front-end process to ensure successful service for patients. This role involves answering inbound calls, making outbound calls, verifying information, creating orders, and scheduling patients for equipment as ordered by their doctor. Specialists also educate patients on financial responsibilities when applicable.
  • Key Responsibilities :
  • Develop and maintain knowledge of current products and services
  • Answer calls and emails promptly, meeting performance goals
  • Document all call information per SOP
  • Answer questions about products, services, and general inquiries
  • Process orders, route calls, and follow up as needed
  • Review documentation for accuracy
  • Complete insurance verification (eligibility, coverage, co-insurance, deductibles)
  • Obtain pre-authorizations and process physician orders
  • Navigate multiple EMR systems for documentation
  • Enter and review pertinent information in EMR systems
  • Communicate trends with insurance companies to management
  • Contact patients when documentation does not meet payer guidelines
  • Qualifications
  • Must Have :
  • 1+ years of call center experience
  • Proficiency in Microsoft Office
  • Preferred :
  • Healthcare experience
  • Inbound call handling experience
  • CNA or nursing home background
  • Work Environment
  • Hours :
  • 7 : 00 AM - 4 : 00 PM CST or 10 : 00 AM - 7 : 00 PM CST
  • Most shifts are Monday-Friday;
  • some Tuesday-Saturday
  • 100% remote - must have a quiet workspace
  • #NowHiring #JobOpening #RemoteJobs #WorkFromHome #HiringAlert #CareerOpportunity

    #CustomerService #CallCenterJobs #CustomerSupport #CSRJobs #OperationsJobs

    #HealthcareJobs #MedicalJobs #InsuranceJobs #HealthCareCareers

    #ApplyNow #JoinOurTeam #RemoteWork #FlexibleJobs #JobSearch

    #eastpriority2025 #ReadyToStart

    • Job Type & Location
    • This is a Contract to Hire position based out of Columbia, SC.
    • Pay and Benefits
    • The pay range for this position is $16.00 - $16.00 / hr.
    • Eligibility requirements apply to some benefits and may depend on your job

      classification and length of employment. Benefits are subject to change and may be

      subject to specific elections, plan, or program terms. If eligible, the benefits

      available for this temporary role may include the following :

    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off / Leave (PTO, Vacation or Sick Leave)
    • Workplace Type
    • This is a fully remote position.
    • Application Deadline
    • This position is anticipated to close on Dec 23, 2025.
    • h4>

      About TEKsystems :

      We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

      About TEKsystems and TEKsystems Global Services

      We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

      The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    [job_alerts.create_a_job]

    Customer Service Representative Remote • Columbia, SC, United States

    [internal_linking.related_jobs]
    Remote Customer Service (50k-90k per year)

    Remote Customer Service (50k-90k per year)

    Professional Careers • Columbia, South Carolina
    [filters.remote]
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Remote Work

    Customer Service Remote Work

    Morphius Corp • Columbia, SC, US
    [filters.remote]
    [job_card.full_time]
    We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we wo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Represetative

    Customer Service Represetative

    CrewBloom • SC, US
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We are seeking a highly skilled, phone-first Triage Technician who can confidently manage fast-paced inbound support calls. In this role, you will lead customers—often non-technical users and senior...[show_more]
    [last_updated.last_updated_variable_days]
    TurboTax (WFH) Customer Service (Flexible Hours)

    TurboTax (WFH) Customer Service (Flexible Hours)

    TurboTax • Columbia, South Carolina
    [filters.remote]
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Remote Customer Service Representative

    Remote Customer Service Representative

    Valatam • Columbia, SC, US
    [filters.remote]
    [job_card.full_time]
    Bilingual Customer Service Reps (Remote).We're seeking Bilingual Customer Service Reps (Remote) for people residing in Venezuela, Colombia, Argentina, Ecuador, Peru, Nicaragua.Work Schedule : Monday...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative - Insurance

    Customer Service Representative - Insurance

    AAA • Columbia, SC, US
    [job_card.full_time]
    Customer Service Representative - Insurance.AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team.If you'...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative I (Hybrid)

    Customer Service Representative I (Hybrid)

    First Citizens Bank • Columbia, SC, US
    [job_card.full_time]
    This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office. We are looking for candidates who are within a commutable drivable dist...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Sales Representative (50k-90k per year)

    Remote Sales Representative (50k-90k per year)

    Professional Careers • Columbia, South Carolina
    [filters.remote]
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are ready to schedule ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Customer Support Representative

    Remote Customer Support Representative

    VirtualVocations • Columbia, South Carolina, United States
    [filters.remote]
    [job_card.full_time]
    A company is looking for a Freelance Customer Support Representative for US hours.Key Responsibilities Triage, answer, and solve incoming customer requests Investigate and troubleshoot problems ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Third Party CS • Columbia, SC, US
    [job_card.full_time]
    Customer Service Representative.The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empa...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Customer Service Representative – Product Testing

    Remote Customer Service Representative – Product Testing

    GLOCPA • Seven Oaks, South Carolina
    [filters.remote]
    [job_card.full_time]
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Mortgage Customer Service Representative

    Remote Mortgage Customer Service Representative

    MCI • Columbia, SC, US
    [filters.remote]
    [job_card.full_time]
    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Call Center Representative

    Remote Call Center Representative

    TechOp Solutions International • Columbia, SC, US
    [filters.remote]
    [job_card.full_time]
    Customer Service Representative.TechOp Solutions is seeking Customer Service Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellen...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Career Opportunities : Customer Solutions Representative (Remote) (61636)

    Career Opportunities : Customer Solutions Representative (Remote) (61636)

    Biotronik • Columbia, SC, US
    [filters.remote]
    [job_card.full_time] +1
    Customer Solutions Representative (Remote).Founded in 1963, BIOTRONIK, Inc.Our growing success is based on the company's core values Accountability, Commitment, Entrepreneurial, Integrity, Quality...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Customer Service Representatives - AI Trainer ($60-$80 per hour)

    Remote Customer Service Representatives - AI Trainer ($60-$80 per hour)

    Mercor • Columbia, South Carolina, US
    [filters.remote]
    [job_card.full_time]
    About the Role • • Mercor is seeking experienced • •customer services representatives • • to support a leading AI lab in advancing research and infrastructure for next-generation machine learning system...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Insurance Customer Service Representative (Unlicensed)

    Remote Insurance Customer Service Representative (Unlicensed)

    MCI • Columbia, SC, US
    [filters.remote]
    [job_card.full_time]
    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Healthcare Customer Service Representative - Remote

    Healthcare Customer Service Representative - Remote

    Teleperformance • Columbia, SC, US
    [filters.remote]
    [job_card.full_time]
    TP Healthcare Customer Service Representative.TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world's best brands str...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Care Representative Remote

    Customer Care Representative Remote

    Morphius Corp • Columbia, SC, US
    [filters.remote]
    [job_card.full_time]
    We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can be done remotely.We work in conju...[show_more]
    [last_updated.last_updated_30] • [promoted]